Premier Business Manager

Found in: Talent HK C2 - 2 weeks ago

Hong Kong, Hong Kong SAR China HSBC Full time

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Premier Business Manager.

Principal Responsibilities

Achieve the performance expectation by development of referral source, intermediaries and internal business partnership Manage referral activities to convert to new customer acquisition, in particular non-resident Chinese (NRC) segment Contact customers for application appointments Explain Premier/Premier Elite proposition Acquiring New to Bank Customers Provide support to enable customers fulfilling qualified Premier/Premier Elite status Build strong client relationships since acquisition, obtain and maintain trustworthy relationship Arrange/participate in relationship building client visits and events Refer client to International Banking Manager, Insurance Specialist, Retail Sales or other stakeholders for financial needs Effective use of tools and information to drive client service delivery and WPB performance Build a high personal and corporate profile in the community in which you are based Develop network of external professional contacts with the aim of acquiring new business, enhancing technical knowledge and promoting the brand Requirements Bachelor's degree or equivalent experience Solid proven experience in customer experience/banking industry preferably in non-resident Chinese (NRC) segment Proven ability to manage professional relationships with multiple internal/external parties and deliver results with multiple deadlines Strong communication, client focus and influencing skills Strong sales orientation and networking skills Clear view on cross border policy and how to work with FCC, Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment Local regulatory & license requirements - job holder should possess valid licenses with accreditation on wealth management and qualification as required by country Fluency in Mandarin, English and Cantonese

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