Branch - Branch Officer

5 months ago


Hong Kong, Hong Kong SAR China The Bank of East Asia Full time
Responsibilities
Ensure that the branch's daily operations and financial activities are in compliance with the Bank's policies and procedures Safeguard customer information and the Bank's properties Assist customers and branch personnel in complaint cases Motivate and monitor customer referrals and referral quotas achieved by tellers Provide customer service and assist the Branch Manager / Assistant Branch Operations Manager in sales-related matters
Requirements
HKDSE/HKCEE or above, with 5 subjects, including Chinese, English and Mathematics at Level 2/Attained/Grade E or above A minimum of 3 years' relevant experience of which 1 year at supervisory level Pass in the Hong Kong Securities Institute Licensing Examination or an Exempted / Qualified Securities Dealer Passes in the MPF and Insurance Intermediaries Qualifying Examinations Sound knowledge of the retail banking business and operations Good interpersonal, communication, sales, and management skills Self-motivated and able to work under pressure Proficiency in both spoken and written English and Chinese, knowledge of Putonghua will be an advantage

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