Contract Manager, Agency Development

Found in: Talent HK C2 - 2 weeks ago

Hong Kong, Hong Kong SAR China Prudential plc Full time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role will drive recruitment activities for agency force, recruit quality and productive agents by selecting and developing the high calibres. S/he will also plan, develop & implement effective training and development interventions and incidental sales support enabling agents to acquire essential competencies and desired behaviours.

Job Responsibilities

Drive recruitment and manpower growth of agency force through initiating and planning recruitment initiatives. Drive agency productivity by enhancing the competencies of agents and by utilizing different incentive schemes. Develop recruitment tools, design recruitment events and incentive schemes enabling the achievement of the target KPI. Formulate, lead and implement training initiatives to address short-term and long-term productivity goals and professional development. Deliver professional training and development solutions, provide coaching on quality customer services and give advice on improving recruitment performance of agency force. Review and evaluate learning & development methodologies to cope with agency force growth & emerging demographic characteristics. Build quality agency force through execution of compliance monitoring measures and proactively identify area for agency quality enhancement.

Job Requirements

Degree holder in any discipline Over 10 years’ experience in agency recruitment and training and agency business development in the life insurance industry, with 5 years in a supervisory role Agency leaders from Macau is highly preferred; Agency leaders from Hong Kong or GBA are welcomed MDRT qualifiers has an advantage Insurance qualification or Professional qualifications (FLMI, CFP, FChFP, IIQE, etc.) Excellent communication, facilitation, and presentation skills Strong business and organization knowledge Exceptional knowledge and experience with agency distribution Strong product knowledge in terms of understanding key product features, advantages, and benefits Able to provide constructive consultation and effective training to agents Proven people and managerial skills Ability to multi-task, being flexible, adaptable and at ease in a fast-paced environment Good command in Cantonese and English (spoken and written), Putonghua is an advantage Job incumbent for this role will need to base in Macau

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