Senior Manager, Agency Management

Found in: Talent HK C2 - 2 weeks ago


Hong Kong, Hong Kong SAR China Prudential plc Full time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role will be responsible for leading and managing agency distribution activities to drive new business activity, sales, recruitment as well as business persistency.

Job Responsibilities

Support Division Head / Zone Head to drive and deliver company financial KPIs.  Collaborate with agency leaders to plan and achieve annual strategic plan and budgets.  Monitor and track achievement of goals, provide motivation and implement control measures as planned. Manage agency communications between the Company and agency leaders. Collect feedback and action solutions as required Provide coaching to team members on company/industry guidelines and compliance requirements to ensure smoothly internal daily operation. Organize, plan, launch and drive agency campaigns, challenges, contests and promotions. Evaluate and identify training and development needs in agency knowledge, skill, attitude and habit to improve agency productivity and professionalism. Assist with agency leaders and monitor recruitment activities to ensure a strong pipeline of quality recruits and agent retention.

Job Requirements

University degree (any discipline) Minimum 8 years working experience in the insurance industry, preferably from sales or sales management roles Exceptional understanding and experience with agency distribution Ability to quickly adapt to changing priorities and to multiple business functions Bias for action and results driven Excellent communication, facilitation and presentation skills Proven people and management skills Ability to influence multiple stakeholders Ability to work with diverse personalities, cultures and business practices inherent to an international organisation Operates with high standards and integrity Ability to multi-task, and be flexible, adaptable and comfortable in a fast-paced environment Good command of written and spoken Chinese and English
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