Assistant Manager Cargo Digital

3 months ago


Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full time
Role Introduction

Reports To:  Cargo Digital Manager, Transformation/ Cargo Digital Manager, Transformation and System Planning

Support the Cargo Digital Manager to analyse the needs and identify opportunities for Cargo digital transformation; to maintain the Cargo digital transformation roadmap, and to plan, management and execute projects. This role would take up project and product management task supporting both Cargo Commercial and Cargo Service Delivery areas.

Key Responsibilities

Digital Transformation

Conduct pro-active and on-going monitoring on new tech development and industry digitization trend, conceive potential application and use case for CX Cargo and make recommendation for “proof of concept / technology” or further study. Coordinate and drive proof of delivery or study of new technology applications. Understand the business needs and pain-points, facilitate business requirement collection, validate if the requirements are in line with the pre-defined objectives and scopes as well as to prepare and maintain business requirement documents. Conduct end to end business process review to understand how new digital initiatives will impact on the business processes from a realistic perspective. Assist the Cargo Digital Manager or BU to develop business case for new projects with sound justifications and collaborate with IT and ETPM on project approval process. Assist the Cargo Digital Manager to carry out project management and coordination tasks or act as the BU project manager for Cargo digital transformation projects. Work closely with IT project managers and project teams to ensure projects are being well managed, objective and benefits are being achieved and in compliance with CX project governance. Work as the digital product owner and responsible for managing the product development roadmap and delivery in Agile. Establish and maintain excellent communication and partnership with key stakeholders e.g. Cargo BUs, IT, Digital(DGT), Digital Experience(DEX), GLSHK, Cathay Cargo Terminal(CCT), Ground Handling Agent(GHA) Requirements
Bachelor Degree in related discipline is required Minimum 5 years’ experience in the field of IT or digital, experience in air cargo or logistics industry is a plus. Good project management skills Experience in the one or more of following areas is a plus:
- Business Process Review
- Cargo Management System
- Agile solution delivery
- Strong functional and technical knowledge in Salesforce Sales Cloud (Relevant certification of Salesforce Sales Cloud is preferred)
- Strong functional and technical knowledge in Case Management System. Strong analytical, planning, problem solving and organising skills with the ability to independently manage and prioritise multiple tasks within defined time constraints. Strong digital product management background in driving user engagement and communication and for improvement on internal working efficiency Strong communication and interpersonal skills. Able to interact with people at all levels and from different cultural backgrounds. Good influencing skills and ability to promote collaboration among stakeholders Good command of both spoken and written English  Experience of working in a large complex organisation Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.



  • Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Role Introduction Reports To: Assistant Manager Cargo Digital The job holder is responsible for supporting the product owners in the Cargo Digital team in developing cargo digital products in commercial/sales or operations areas, such as cargo customer relationship management system, case management system, frontline operations mobile app, website, etc....

  • Cargo Digital Manager

    2 months ago


    Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Role Introduction Reports To:  Head of Cargo Digital This role is critical to support the Head of Cargo Digital in analysing the needs and opportunities for Cargo as a whole on digital transformation, formulating the cargo digital strategy and development roadmap as well as executing the relevant initiative aligning with CX overall digital strategy....


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Cargo Digital SpecialistRole OverviewCathay Pacific Airways Limited is seeking a skilled Cargo Digital Specialist to join our team. The successful candidate will be responsible for supporting the product owners in the Cargo Digital team in developing cargo digital products in commercial/sales or operations areas.Key ResponsibilitiesSupport product owners in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Job Title: Digital Transformation Assistant ManagerCathay Pacific Airways Limited is seeking a highly skilled Digital Transformation Assistant Manager to join our team. As a key member of our Cargo Digital team, you will play a crucial role in driving digital transformation across our cargo business.Key Responsibilities:Conduct pro-active and on-going...


  • Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Role Introduction Reports To:  Cargo Marketing Manager The Assistant Marketing Manager is accountable to support the growth of Cathay Pacific Cargo brand and customer reach through implementation and execution of integrated branding, marketing and communications plans across multiple channels and functions (social media, performance marketing, branding &...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Air Cargo Terminals Limited Full time

    Key Responsibilities As a Corporate Development Officer at Hong Kong Air Cargo Terminals Limited, you will play a vital role in driving business growth and development. Your primary responsibilities will include conducting business analysis, compiling reports, and gathering market information and internal data to inform strategic...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Air Cargo Terminals Limited Full time

    About Hong Kong Air Cargo Terminals LimitedAs a leading air cargo terminal operator in Hong Kong, we are committed to providing high-quality services to our customers. Our team is dedicated to ensuring the smooth and efficient movement of air cargo, and we are seeking an experienced professional to join our team as an Optimize Air Cargo Terminal Operations...


  • Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Role Introduction Report To: Cargo Service Development Manager Direct and develop policies and standards for the handling of special cargo products in the network. Design and develop service features for new cargo products driven by Cargo Commercial along with continuous improvement initiatives. Provide support to cargo operations worldwide for...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Job Title: Assistant Manager Cargo Service DevelopmentReporting to the Cargo Service Development Manager, this role is responsible for developing and implementing policies and standards for the handling of special cargo products in the network.Key Responsibilities:Develop and maintain policies, standards, and compliance programs for special cargo products,...


  • Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Role Introduction Reports To: Cargo Revenue Solution Manager/ Cargo Revenue Manager Planning, Analytics & Solutions The Assistant Manager, Cargo Revenue Planning, Analytics & Solutions is a key member of the Cargo Revenue Management team. This job holder will lead a team of cargo revenue management professionals to set and measure our network traffic...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Cargo Operations Management TraineeCathay Pacific Airways Limited is seeking a highly motivated and analytical individual to join our Cargo Operations Management Trainee program. As a key member of our team, you will be responsible for developing a profound understanding of our cargo operations and contributing to the growth and success of our business.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China AirAsia Full time

    Job DescriptionA DAY IN A LIFEAs a start-up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:Manage and coordinate cargo operational activities of our China cargo...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Job IntroductionAt Cathay Pacific Airways Limited, we are seeking a highly motivated and analytical individual to join our Cargo Operations Management Trainee Programme. This comprehensive programme is designed to equip graduates with the necessary skills and knowledge to excel in the field of cargo operations management. Through a combination of hands-on...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Cargo Digital ManagerJoin Cathay Pacific Airways Limited in shaping the future of cargo digital transformation. As a Cargo Digital Manager, you will play a critical role in driving innovation and growth in our cargo business.Key Responsibilities:Conduct research on new technologies and industry digitization trends to identify opportunities for CX...

  • Cargo Officer

    2 months ago


    Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Role Introduction Reports to: Cargo Supervisor Ensure airport cargo operations are run smooth and efficient without any failure on safety and security in all aspects. They are the key party to strive to provide reliable and cost-effective cargo and mail or even courier services to our customers. Key Responsibilities Daily Operations Process airway...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Express Airways Limited Full time

    At Hong Kong Express Airways Limited, we're seeking a highly experienced and skilled Ramp and Cargo Services Manager to join our team. This is a unique opportunity to lead a team of professionals in developing and maintaining standards, policies, and procedures for Ramp and Cargo Services, including turnaround coordination, GSE operations, fuel services,...


  • Hong Kong, Central and Western District, Hong Kong SAR China AirAsia Full time

    **Company Overview**AirAsia, a leading airline in Asia, is seeking an experienced Operations Manager - Cargo to lead our cargo operations in China. With a strong focus on customer satisfaction and operational excellence, we are looking for a talented individual who can manage and coordinate our cargo flights, supervise a team of cargo supervisors, and...

  • Digital Media Manager

    3 weeks ago


    hong kong, Hong Kong SAR China Mediatropy Digital Agency Full time

    Type: Permanent Department: Media Start Date: 2024-10-08 Skill Requirement Media planning, media strategy, media buying, client management, performance marketing, project management. Job Description About Mediatropy Mediatropy is an independent, award-winning full-service Digital Agency with a diverse team of over 70 professionals spread across offices in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Embark on a thrilling career journey with Cathay Pacific Airways Limited as a Cargo Management Trainee. As a member of our team, you will be immersed in a dynamic and challenging environment where you will have the opportunity to develop your skills and knowledge in cargo management.The Cargo Management Trainee Programme is designed to equip graduates with...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Cargo Marketing Assistant ManagerRole Overview:The Cargo Marketing Assistant Manager plays a key role in supporting the growth of Cathay Pacific Cargo's brand and customer reach through the implementation and execution of integrated branding, marketing, and communications plans across multiple channels and functions.Key Responsibilities:Support the Cargo...