Assistant Manager Cargo Digital
3 months ago
Reports To: Cargo Digital Manager, Transformation/ Cargo Digital Manager, Transformation and System Planning
Support the Cargo Digital Manager to analyse the needs and identify opportunities for Cargo digital transformation; to maintain the Cargo digital transformation roadmap, and to plan, management and execute projects. This role would take up project and product management task supporting both Cargo Commercial and Cargo Service Delivery areas.
Key ResponsibilitiesDigital Transformation
Conduct pro-active and on-going monitoring on new tech development and industry digitization trend, conceive potential application and use case for CX Cargo and make recommendation for “proof of concept / technology” or further study. Coordinate and drive proof of delivery or study of new technology applications. Understand the business needs and pain-points, facilitate business requirement collection, validate if the requirements are in line with the pre-defined objectives and scopes as well as to prepare and maintain business requirement documents. Conduct end to end business process review to understand how new digital initiatives will impact on the business processes from a realistic perspective. Assist the Cargo Digital Manager or BU to develop business case for new projects with sound justifications and collaborate with IT and ETPM on project approval process. Assist the Cargo Digital Manager to carry out project management and coordination tasks or act as the BU project manager for Cargo digital transformation projects. Work closely with IT project managers and project teams to ensure projects are being well managed, objective and benefits are being achieved and in compliance with CX project governance. Work as the digital product owner and responsible for managing the product development roadmap and delivery in Agile. Establish and maintain excellent communication and partnership with key stakeholders e.g. Cargo BUs, IT, Digital(DGT), Digital Experience(DEX), GLSHK, Cathay Cargo Terminal(CCT), Ground Handling Agent(GHA) RequirementsBachelor Degree in related discipline is required Minimum 5 years’ experience in the field of IT or digital, experience in air cargo or logistics industry is a plus. Good project management skills Experience in the one or more of following areas is a plus:
- Business Process Review
- Cargo Management System
- Agile solution delivery
- Strong functional and technical knowledge in Salesforce Sales Cloud (Relevant certification of Salesforce Sales Cloud is preferred)
- Strong functional and technical knowledge in Case Management System. Strong analytical, planning, problem solving and organising skills with the ability to independently manage and prioritise multiple tasks within defined time constraints. Strong digital product management background in driving user engagement and communication and for improvement on internal working efficiency Strong communication and interpersonal skills. Able to interact with people at all levels and from different cultural backgrounds. Good influencing skills and ability to promote collaboration among stakeholders Good command of both spoken and written English Experience of working in a large complex organisation Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
-
Cargo Digital Specialist
4 months ago
Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole Introduction Reports To: Assistant Manager Cargo Digital The job holder is responsible for supporting the product owners in the Cargo Digital team in developing cargo digital products in commercial/sales or operations areas, such as cargo customer relationship management system, case management system, frontline operations mobile app, website, etc....
-
Digital Cargo Transformation Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCargo Digital ManagerJoin Cathay Pacific Airways Limited as a Cargo Digital Manager and play a critical role in shaping the future of air cargo digital transformation. As a key member of the Cargo Digital team, you will be responsible for analyzing the needs and opportunities for Cargo digital transformation, formulating the cargo digital strategy and...
-
Digital Cargo Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCargo Digital SpecialistRole OverviewCathay Pacific Airways Limited is seeking a skilled Cargo Digital Specialist to join our team. The successful candidate will be responsible for supporting the product owners in the Cargo Digital team in developing cargo digital products in commercial/sales or operations areas.Key ResponsibilitiesSupport product owners in...
-
Cargo Digital Manager
2 months ago
Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole Introduction Reports To: Head of Cargo Digital This role is critical to support the Head of Cargo Digital in analysing the needs and opportunities for Cargo as a whole on digital transformation, formulating the cargo digital strategy and development roadmap as well as executing the relevant initiative aligning with CX overall digital strategy....
-
Digital Transformation Assistant Manager
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob Title: Digital Transformation Assistant ManagerCathay Pacific Airways Limited is seeking a highly skilled Digital Transformation Assistant Manager to join our team. As a key member of our Cargo Digital team, you will play a crucial role in driving digital transformation across our cargo business.Key Responsibilities:Conduct pro-active and on-going...
-
Assistant Manager Cargo Marketing
1 month ago
Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole Introduction Reports To: Cargo Marketing Manager The Assistant Marketing Manager is accountable to support the growth of Cathay Pacific Cargo brand and customer reach through implementation and execution of integrated branding, marketing and communications plans across multiple channels and functions (social media, performance marketing, branding &...
-
Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole Introduction Reports To: Head of Cargo Sales HK & GBA The Hong Kong Cargo Sales team plays a significant role in bringing key revenue to the airline with a focus on expanding capacity and developing sales in the region. This role will be leading a team of cargo sales business development officer to provide support function in the areas of customer...
-
Assistant Manager Cargo Service Development
1 month ago
Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole Introduction Report To: Cargo Service Development Manager Direct and develop policies and standards for the handling of special cargo products in the network. Design and develop service features for new cargo products driven by Cargo Commercial along with continuous improvement initiatives. Provide support to cargo operations worldwide for...
-
Digital Transformation Manager
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCargo Digital ManagerCathay Pacific Airways Limited is seeking a highly skilled Cargo Digital Manager to join our team. As a key member of our Cargo Digital department, you will play a critical role in driving digital transformation and innovation across our cargo business.Key Responsibilities:Conduct research on new technologies and industry digitization...
-
Digital Transformation Manager
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCargo Digital ManagerCathay Pacific Airways Limited is seeking a highly skilled Cargo Digital Manager to join our team. As a key member of our Cargo Digital department, you will play a critical role in driving digital transformation and innovation across our cargo business.Key Responsibilities:Conduct research on new technologies and industry digitization...
-
Cargo Service Development Manager
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob Title: Assistant Manager Cargo Service DevelopmentJob Summary:Cathay Pacific Airways Limited is seeking an experienced Assistant Manager Cargo Service Development to join our team. The successful candidate will be responsible for developing and implementing policies and standards for the handling of special cargo products in our network.Key...
-
Cargo Service Development Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob Title: Assistant Manager Cargo Service DevelopmentReporting to the Cargo Service Development Manager, this role is responsible for developing and implementing policies and standards for the handling of special cargo products in the network.Key Responsibilities:Develop and maintain policies, standards, and compliance programs for special cargo products,...
-
Corporate Development Officer
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Air Cargo Terminals Limited Full timeAbout the RoleHong Kong Air Cargo Terminals Limited is seeking a highly skilled Corporate Development Officer to join our team. As a key member of our organization, you will play a crucial role in driving business growth and development.Key ResponsibilitiesConduct market analysis and compile reports by gathering industry information and internal data to...
-
Assistant Cargo Revenue Manager
1 month ago
Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole Introduction Reports To: Cargo Revenue Solution Manager/ Cargo Revenue Manager Planning, Analytics & Solutions The Assistant Manager, Cargo Revenue Planning, Analytics & Solutions is a key member of the Cargo Revenue Management team. This job holder will lead a team of cargo revenue management professionals to set and measure our network traffic...
-
Cargo Operations Manager
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China AirAsia Full timeAbout the RoleWe are seeking a highly skilled and experienced Cargo Operations Manager to join our team at AirAsia. As a key member of our operations team, you will be responsible for managing and coordinating cargo operational activities to ensure the safe, timely, and cost-effective processing of our cargo shipments and charter flights.Key...
-
Cargo Operations Manager
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China AirAsia Full timeAbout the RoleWe are seeking a highly skilled and experienced Cargo Operations Manager to join our team at AirAsia. As a key member of our operations team, you will be responsible for ensuring the safe, timely, and cost-effective processing of our cargo shipments and charter flights.Key ResponsibilitiesManage and coordinate cargo operational activities to...
-
Cargo Operations Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China AirAsia Full timeAbout the RoleWe are seeking a highly skilled and experienced Cargo Operations Manager to join our team at AirAsia. As a key member of our operations team, you will be responsible for ensuring the safe, timely, and cost-effective processing of our cargo shipments and charter flights.Key ResponsibilitiesManage and coordinate cargo operational activities to...
-
Cargo Operations Manager
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AirAsia Full timeAbout the RoleWe are seeking a highly skilled and experienced Cargo Operations Manager to join our team at AirAsia. As a key member of our operations team, you will be responsible for ensuring the safe, timely, and cost-effective processing of our cargo shipments and charter flights.Key ResponsibilitiesManage and coordinate cargo operational activities to...
-
Cargo Operations Management Trainee
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCargo Operations Management TraineeCathay Pacific Airways Limited is seeking a talented and ambitious individual to join our Cargo Operations Management Trainee program. As a key member of our team, you will be responsible for developing a profound understanding of our cargo operations and contributing to the growth and success of our business.Key...
-
Cargo Operations Management Trainee
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCargo Operations Management TraineeCathay Pacific Airways Limited is seeking a highly motivated and analytical individual to join our Cargo Operations Management Trainee program. As a key member of our team, you will be responsible for developing a profound understanding of our cargo operations and contributing to the growth and success of our business.Key...
