Manager - Business Excellence & Solutions
3 months ago
Responsibilities
Develop competitive freight forwarding solutions with regional/country sales, procurement and operations teams for global/regional key accounts Work on cost modeling and ensure pricing reviewed with procurement, sales and MD as appropriate for qualified business opportunity Coordinate with regional stakeholders and country Subject Matter Experts (SMEs) to develop technical and profession customer proposals accurately Conduct market research, develop compelling value proposition, track metrics and leverage customer relationships Coordinate with cross-functional teams such as IT, Operations, Key Account Management, Procurement, Finance etc. to ensure seamless implementation of awarded solutions Track and monitor the performance of implemented business ensuring operations compliance, customer satisfaction and profitability and provide regular update to senior management Lead global initiatives of process standardization and continuous process improvement for deployment in regions and countries Drive system standardization initiatives to achieve a smooth system integration in the networkRequirements
Degree holder in Engineering, Logistics, Supply Chain Management or related disciplines Minimum 5 years solid experience in transportation solutions, tender/pricing, key account management experience or, project management in freight forwarding industry With customer, or system project implementation experiences is a plus Solid understanding of global logistics and value-added supply chain solutions Strong analytical skills, structured thinking ability, excellent communication and interpersonal skills to collaborate with stakeholders/working partners of different countries/regions, backgrounds, cultures and roles Detail-minded, results driven and high degree of accountability Strong business acumen, agile in change management and able to perform under pressure Good command of spoken and written English, Mandarin and Cantonese Proficiency in MS Office Knowledge to CargoWise, SAP or TRAX systems is a plus Overseas business travel may be required-
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