Service Specialist

1 month ago


Hong Kong, Hong Kong SAR China China Mobile International Limited Full time
Service SpecialistGreater China RegionHKHong Kong & Macau UnitBusiness Operations Management, Process Management, Relationship ManagementEntryApply

Responsibility

Provide after-sales service to customersHandle fault incidents with internal parties and provide timely update to customersMake regular courtesy visit and arrange service review with customersAssist in event marketing operational support

Requirements

Completed HKDSE/ HKALE or aboveAt least 1 year relevant working experience preferably in customer service / telecom industrySelf-motivated, proactive and detail-mindedPositive service mind set and willing to work under pressure Good knowledge of MS Excel and Chinese word processing
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