Billing Specialist

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision.

Gibson Dunn seeks a Billing Specialist to provide general data entry support to the Central Billing department and Accounting department. The Billing Specialist should strive to provide their assigned attorneys and clients with the highest-quality customer service by becoming a subject-matter expert in all billing matters. The Billing Specialist will serve as the liaison between their assigned attorneys and the Billing Department, so the candidate must be very flexible and highly committed to quality in order to establish and maintain an excellent working relationship with the partners and secretaries.

The Billing Specialist can expect to handle a high volume of work and will work collaboratively with other billing team members in order to complete tasks accurately and timely. The candidate will be responsible for obtaining a full understanding of their billing matters and should be able to identify and resolve complex billing discrepancies.

This position is open to the Hong Kong office of Gibson Dunn.

The role reports to the Billing Manager.

Responsibilities include:

Collaborating with Pricing department to finalize and implement complex billing arrangements, including mulitpayor, volume discounts, and alternative fee arrangements. Facilitating the preparation and submission of budgets for specified matters and provide variance analysis to attorneys as requested. Coordinating the monthly distribution of pre-bills to partners for review and revisions. Monitoring the completion of suggested revisions and finalization of invoices. Analyzing invoices to ensure compliance with Firm policies and client guidelines
Generate WIP, A/R, and On-Account reports and track assigned attorneys’ inventories. Completing ad hoc billing requests as requested by attorneys. Researching aging WIP and A/R balances and provide attorneys with thoughtful analysis regarding best course of action for balances.

Qualifications

The ideal candidate will be willing to take initiative to complete tasks accurately and in a timely manner. Candidate should be a forward thinker and should be ready and willing to contribute their ideas towards the improvement of department processes. Must have outstanding written communication skills and a professional phone manner. Candidate should be comfortable interacting with all levels of the organization including with the Executive Director, Finance Director and many high-level attorneys. Must have excellent attention to detail and the ability to work well under pressure in order to achieve individual and team goals. Candidate must have the ability to balance multiple tasks with strict deadlines and should be able to delegate work in an efficient manner in order to meet these deadlines. An ownership mentality is absolutely essential for success in this position.

Experience

A minimum of three years of billing experience; experience in legal billing or law firm environment is a plus. Experience with CMS Aderant or Elite billing software required; a high level of knowledge with all CMS Aderant billing applications is preferred. Strong technology skills, including knowledge of Microsoft Office Suite (with an emphasis on Excel), are a must. A college degree in Business, Accounting, Finance, or related field is strongly preferred, but not required.

---