Operations Executive

1 month ago


Hong Kong, Hong Kong SAR China Informa PLC Full time
Job Description

The incumbent will be responsible for operation of physical & virtual events ( virtual exhibition, webinars, conference). He/She will work closely with Event Teams, external contractors and service providers to support physical and/or virtual events set up, making sure the event operation is smooth and align with business direction.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Physical events

Provide customer services and handle exhibitors’ and contractors’ enquiries Plan and coordinate event logistics and transportation by arranging detailed schedules (eg. temporary staff deployment planning, recruitment, storage & warehouse management) Coordinate with Event team on physical exhibition & virtual events’ visitor’s registration and pre-event preparation Compile Exhibitors Manuals Prepare events consumables ( badges, lanyards, stand curtain, stationery, etc) Support at onsite venue Administrative task

Virtual Events

Support the setup of online exhibitor’s manual to ensure compatibility with virtual event platform Assist on customer enquiries, telemarketing before and during events Support post-virtual show reporting Reflect customer feedback to Event teams to improve virtual event performance

Qualifications

Bachelor’s degree in Event Management, Customer Services or related field Minimum 1 year working experience in sizeable organization Proficiency in MS Office Willing to learn new digital tools & platforms Native in speaking and writing English, Cantonese and Mandarin

OTHER PREFERRED ATTRIBUTES:

Cooperative, diligent, initiative and mature Capable to multitask in tight deadlines Strong communication skills

Additional Information



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