Senior Account Manager- MSU- Contractor

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Marketing Management Analytics, Inc. Remote Work Freelance Full time
CLIENT MANAGEMENT RESPONSIBILITIESShares documents, schedules, and field updates. Participates in client conversations, contributing to at least basic presentations of documents and research findings with a gradual increase throughout development in role. Engages in broader team conversations that proactively link past research and upcoming proposal opportunities to the current research.ROLE SUMMARYFocuses on executional excellence while growing both internal and client partnership skills.Understands the project lifecycle for custom research and manages projects start-to-finish with exceptional proficiency, with some supervision.Comfortable interacting with clients on execution-focused tasks and contributing to presentations for basic results.Material development for proposals as requested.Participates in thinking through methodological considerations and recommendations as part of a larger account team.Oversees project-level support, delegating work, providing instructions, and ensuring quality control.Involved in analytic plans and aspects of report writing to find the story in the data.PROJECT MANAGEMENT RESPONSIBILITIESKey execution activities include, but are not limited to:Custom survey development.Link checking.Fieldwork monitoring.Data processing and analysis planning.Report visualization and story-telling guidance.Report population and development.Overseeing the role of Analyst on these tasks, where both may play a role.Tasks performed under the supervision of manager/senior team members.STRATEGIC THINKING EXPECTATIONSSome strategic thinking is expected, with a focus on developing analytical skills, but should observe more senior team members' client interactions (the actions that the Ipsos team is doing as part of client service/account management), decision-making, and broader vision. Proactively seeks out industry information related to clients' needs, i.e., some level of self-education to learn more about clients so you can anticipate needs.SKILL SET REQUIREDAdvanced proficiency with MS Office Suite; specifically, MS Excel and MS PowerPoint.Outstanding attention to detail, accuracy, and thoroughness in completing all tasks.Ability to positively interact with internal support teams.Superior organizational skills, unflagging attention to detail, and demonstrated commitment to the accuracy and completeness of information.Data savvy with a basic knowledge of SPSS and/or other quantitative reporting tools a plus.Ability to manage multiple projects simultaneously while maintaining a strong client service orientation.Ability to manage complex, multi-faceted project budgets and to create, manage, and commit to a project plan, schedule, and budget.Highly motivated, self-directed, and possess a driven personality capable of working within tight deadlines.Thrives within a team environment.Excellent written and verbal communication skills with well-developed interpersonal and presentation skills.SUGGESTED EDUCATIONCompleted Bachelor's Degree, master's level education an asset.

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