Guest relations host

4 weeks ago

Central And Western District, Hong Kong SAR China Shangri-La Group Full time

Career Opportunities: Guest Relations Host (171159)Requisition ID 171159 - Posted - Hong Kong SAR - Island Shangri-La, Hong Kong - Rooms - Permanent Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs. As an employer with industry-leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group. We are looking for a Guest Relations Host based at Island Shangri-La, Hong KongAs a Guest Relations Host, we rely on you to: Ensure the smooth and efficient operation of the Guest Relations Department Provide personalized and prompt service to VIP guests from arrival to departure Liaise with relevant departments regarding guests' logistical requirements and amenities Keep updating the VIP list and guest preferences Have knowledge of hotel information to answer inquiries We are looking for someone who has: Higher Diploma or above in Hospitality Management or other related disciplines Minimum 1 year experience in the Hotel or Service Industry Self-motivated and well-organized Outgoing, customer-oriented and self-motivated individual Strong communication skills and interpersonal skills Excellent command of spoken English and Putonghua All information provided by applicants will be treated in strict confidence and used only for recruitment purposes.#J-18808-Ljbffr

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