Helpdesk Support Engineer

Job Brief The company is a prominent provider of IT support services, delivering high-quality technical assistance across a variety of platforms. They are currently seeking a Helpdesk Support professional to provide first-tier technical assistance, troubleshoot user issues, and manage day-to-day administrative tasks related to IT services. The role offers a...

Job BriefThe company is a prominent provider of IT support services, delivering high-quality technical assistance across a variety of platforms. They are currently seeking a Helpdesk Support professional to provide first-tier technical assistance, troubleshoot user issues, and manage day-to-day administrative tasks related to IT services. The role offers a...

Job Description:We are seeking several dedicated and proactive Junior IT Helpdesk Supports to join our secondment team in our banking client. The ideal candidate will have at least one year of experience in IT support and must be fluent in Cantonese. Senior candidates would be considered as IT Engineers and System Engineers.Key Responsibilities:Provide...

SW8085 | 27 Nov 2020 Technical Support Engineer Responsibilities Provide technical support, incident handling, and service improvement services to clients on system components. Perform installation, configuration, administration, and troubleshooting. Handle incidents and liaise with external vendors on hardware and application software. Provide system...

SW8085 | 27 Nov 2020Technical Support EngineerResponsibilitiesProvide technical support, incident handling, and service improvement services to clients on system components.Perform installation, configuration, administration, and troubleshooting.Handle incidents and liaise with external vendors on hardware and application software.Provide system helpdesk...

Regional IT services and solutions provider Job Description Shift duty is required, where necessary (helpdesk operation from 08:00 to 21:00)Responsibilities• Provide first line helpdesk support to customers or end users (both internal and external)• Handle and resolve customer issues in an efficient and professional manner.• Supervise helpdesk team and...

Regional IT services and solutions providerJob DescriptionShift duty is required, where necessary (helpdesk operation from 08:00 to 21:00)Responsibilities• Provide first line helpdesk support to customers or end users (both internal and external)• Handle and resolve customer issues in an efficient and professional manner.• Supervise helpdesk team and...

IT Helpdesk Officer - Top-Tier Insurance Firm Our client, a globalized insurance firm, is seeking an experienced IT Helpdesk Officer to join the team. You will play a crucial part in providing L1 & L2 support to users across different countries, ensuring a high quality of support services to internal end users. Responsibilities Provide remote and on-site...

Regional IT services and solutions provider Job Description Shift duty is required, where necessary (helpdesk operation from 08:00 to 21:00)Responsibilities• Provide first line helpdesk support to customers or end users (both internal and external)• Handle and resolve customer issues in an efficient and professional manner.• Supervise helpdesk team and...

Regional IT services and solutions providerJob DescriptionShift duty is required, where necessary (helpdesk operation from 08:00 to 21:00)Responsibilities• Provide first line helpdesk support to customers or end users (both internal and external)• Handle and resolve customer issues in an efficient and professional manner.• Supervise helpdesk team and...

IT Specialist / Helpdesk (Government onsite) - ICClient DescriptionCandidates with less experience will be considered as IT Engineer / IT Officer.Job DescriptionThe Resident Support Engineer(s) shall possess the following professional qualifications and experience.Understand and analyze customer requirements for deploying to achieve solution...

IT Specialist / Helpdesk (Government onsite) - ICClient Description Candidates with less experience will be considered as IT Engineer / IT Officer. Job Description The Resident Support Engineer(s) shall possess the following professional qualifications and experience. Understand and analyze customer requirements for deploying to achieve solution...

SWC8625 | 06 Mar 2024Deskside Support Engineer (Banking, 20-25K)Responsibilities:Provide helpdesk and deskside service to end-users.Troubleshoot any hardware and software related issues.Assist IT manager to manage specific tasks in projects and IT services.Minimum Requirements:Immediate availability is highly preferred.At least 1 year of relevant support...

SWC8625 | 06 Mar 2024 Deskside Support Engineer (Banking, 20-25 K) Responsibilities: Provide helpdesk and deskside service to end-users. Troubleshoot any hardware and software related issues. Assist IT manager to manage specific tasks in projects and IT services. Minimum Requirements: Immediate availability is highly preferred. At least 1 year of relevant...

Client Description:Leading telecom carrier and IT solutions companyJob Description:ResponsibilitiesPerform network implementation, provisioning and commissioningConduct configuration change, documentation and provide maintenance support for customer’s infrastructure and systemProvide technical support and troubleshooting for ICT integrated solution...

Regional IT Help Desk Support, Global Private BankDynamic Regional IT Helpdesk SupportCompetitive Bank Benefits & Salary PackageFintech & Digitalization Project ExposureMost well respected European Based Private Bank with over 500 employees in North Asia Region is in search for multiple IT Helpdesk Senior Associates!Job DutiesRegional headcount to provide...

HK-listed photography and imaging solutions providerJob Description• Provide technical support and troubleshooting on network, system, hardware, software and application systems;• Provide helpdesk support and solutions to users;• Perform IT equipment administration;• Perform user account management and system administration;• Support...

IT Technical Support / Helpdesk Support (Senior/ Junior)4 days ago Be among the first 25 applicantsJob Responsibilities:Handle IT helpdesk requests.Provide technical support for hardware and software issues via phone, in-person, or remotely.Ensure all IT incidents and user requests are properly logged, responded to, and escalated.Install, configure, and...

SW8638 | 16 Apr 2024Helpdesk Support Engineer (Bank) (18-23 K)Responsibilities:The primary responsibility is to conduct frontline support needs via telephone and email and give initial support to users.Fulfill all contract scope and ensure all overcharges have been arranged on time.Provide day-to-day PC administration, Office365, Outlook, and desktop...

IT Infrastructure and Operations Manager or Senior Engineer (Hong Kong / Singapore)We are currently looking for a seasoned IT Infrastructure and Operations Manager to join our client to be based in either Hong Kong or Singapore. They are one of the emerging data center platform companies which is growing rapidly across Asia. Responsibilities:• Assist in IT...