Helpdesk support

Job BriefThe company is a prominent provider of IT support services, delivering high-quality technical assistance across a variety of platforms. They are currently seeking a Helpdesk Support professional to provide first-tier technical assistance, troubleshoot user issues, and manage day-to-day administrative tasks related to IT services. The role offers a...

Regional IT services and solutions provider Job Description Shift duty is required, where necessary (helpdesk operation from 08:00 to 21:00)Responsibilities• Provide first line helpdesk support to customers or end users (both internal and external)• Handle and resolve customer issues in an efficient and professional manner.• Supervise helpdesk team and...

Regional IT services and solutions providerJob DescriptionShift duty is required, where necessary (helpdesk operation from 08:00 to 21:00)Responsibilities• Provide first line helpdesk support to customers or end users (both internal and external)• Handle and resolve customer issues in an efficient and professional manner.• Supervise helpdesk team and...

IT Helpdesk Officer - Top-Tier Insurance Firm Our client, a globalized insurance firm, is seeking an experienced IT Helpdesk Officer to join the team. You will play a crucial part in providing L1 & L2 support to users across different countries, ensuring a high quality of support services to internal end users. Responsibilities Provide remote and on-site...

Regional IT services and solutions provider Job Description Shift duty is required, where necessary (helpdesk operation from 08:00 to 21:00)Responsibilities• Provide first line helpdesk support to customers or end users (both internal and external)• Handle and resolve customer issues in an efficient and professional manner.• Supervise helpdesk team and...

Regional IT services and solutions providerJob DescriptionShift duty is required, where necessary (helpdesk operation from 08:00 to 21:00)Responsibilities• Provide first line helpdesk support to customers or end users (both internal and external)• Handle and resolve customer issues in an efficient and professional manner.• Supervise helpdesk team and...

Job Description:We are seeking several dedicated and proactive Junior IT Helpdesk Supports to join our secondment team in our banking client. The ideal candidate will have at least one year of experience in IT support and must be fluent in Cantonese. Senior candidates would be considered as IT Engineers and System Engineers.Key Responsibilities:Provide...

SW8638 | 16 Apr 2024Helpdesk Support Engineer (Bank) (18-23K)Responsibilities:The primary responsibility is to conduct frontline support needs via telephone and email and give initial support to users.Fulfill all contract scope and ensure all overcharges have been arranged on time.Provide day-to-day PC administration, Office365, Outlook, and desktop...

IT Technical Support / Helpdesk Support (Senior/ Junior)4 days ago Be among the first 25 applicantsJob Responsibilities:Handle IT helpdesk requests.Provide technical support for hardware and software issues via phone, in-person, or remotely.Ensure all IT incidents and user requests are properly logged, responded to, and escalated.Install, configure, and...

IT Specialist / Helpdesk (Government onsite) - ICClient DescriptionCandidates with less experience will be considered as IT Engineer / IT Officer.Job DescriptionThe Resident Support Engineer(s) shall possess the following professional qualifications and experience.Understand and analyze customer requirements for deploying to achieve solution...

IT Specialist / Helpdesk (Government onsite) - ICClient Description Candidates with less experience will be considered as IT Engineer / IT Officer. Job Description The Resident Support Engineer(s) shall possess the following professional qualifications and experience. Understand and analyze customer requirements for deploying to achieve solution...

SW8085 | 27 Nov 2020Technical Support EngineerResponsibilitiesProvide technical support, incident handling, and service improvement services to clients on system components.Perform installation, configuration, administration, and troubleshooting.Handle incidents and liaise with external vendors on hardware and application software.Provide system helpdesk...

SW8085 | 27 Nov 2020 Technical Support Engineer Responsibilities Provide technical support, incident handling, and service improvement services to clients on system components. Perform installation, configuration, administration, and troubleshooting. Handle incidents and liaise with external vendors on hardware and application software. Provide system...

Responsibilities:Complicit in HQ policy and standard to office and shop environmentFacilitate Shop opening project in HK & China regarding IT equipmentMonitor, supervise and follow-up IT supplier service levelOffice Helpdesk & Shop Helpdesk, provide 1st line technical support to users in different regions on system, software, hardware and networking...

Regional IT Help Desk Support, Global Private BankDynamic Regional IT Helpdesk SupportCompetitive Bank Benefits & Salary PackageFintech & Digitalization Project ExposureMost well respected European Based Private Bank with over 500 employees in North Asia Region is in search for multiple IT Helpdesk Senior Associates!Job DutiesRegional headcount to provide...

Leading IT consultancy in cloud computing solutions Job Description Provide tier-1 support to end users Maintain and develop good support/helpdesk practices for customers Maintain the customer support database Act as the key subject owner for different customers, assisting them with open issues or requests Coordinate projects for various customers...

Renowned news and media corporation in Hong Kong Job Description Provide technical support to end-users regarding products, subsystems, and IT infrastructure. Install, configure, and support IT equipment, including desktop/laptop computers, printers, and various handheld mobile devices. Diagnose, analyze, and provide solutions to users who experience...

Renowned news and media corporation in Hong KongJob DescriptionProvide technical support to end-users regarding products, subsystems, and IT infrastructure.Install, configure, and support IT equipment, including desktop/laptop computers, printers, and various handheld mobile devices.Diagnose, analyze, and provide solutions to users who experience technical...

Leading IT&T services company in Hong KongJob DescriptionPerform the system and jobs monitoringProvide technical support services to internal users & external customersResponsible for the system health checkHandle the hotline, service desk services and problem escalationPrepare routine reports and documents of the supported IT ServicesJob RequirementsIT...

Leading IT&T services company in Hong Kong Job Description Perform the system and jobs monitoring Provide technical support services to internal users & external customers Responsible for the system health check Handle the hotline, service desk services and problem escalation Prepare routine reports and documents of the supported IT Services Job Requirements...