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Customer Service Executive

4 weeks ago

Central And Western District, Hong Kong SAR China Jebsen Group Full time
Jebsen Motors is today one of the largest Porsche dealer groups in the world, having started a relationship with the German sports car brand in 1955 importing the first Porsche car to Hong Kong. Today, it delivers a premium ownership experience in Hong Kong, Macau and Mainland China with a clear focus on personalised and attentive service.Purpose of the Job

Proactively to serve, greet customers and respond to customers' needs in our Service Centre as well as maintaining the Centre at a high standard at all times.Responsibilities

Proactively serve, greet customers and respond to customers' needs in our Service Centre.Handle customer enquiries & bookings in a timely manner.Maintain the Centre at a high standard at all times to ensure it is an amicable environment for customers as well as fulfilling Principal standards.Coordinate with internal stakeholders to maintain smooth operations.Provide administrative support to the team and act as Cashier if needed.Any ad hoc duties as assigned by the supervisor.Requirements

Diploma or above.2 years' experience in Hospitality / Tourism / Customer Service field will be an advantage.Well-organised, able to work with minimum supervision, and self-motivated.Presentable, customer-oriented, and able to work under pressure.Proficient in MS Office (Word, Excel, PowerPoint) and Chinese word processing.Good command of spoken and written English and Chinese (Cantonese and Mandarin).SUCCESS BREEDS SUCCESS.

With over 100 years of history, Jebsen's success has been made possible through our commitment to our partners, communities, and our most valuable asset — our people.We offer dedicated and talented individuals the opportunity to engage with a family of premium global brands. Employees who pursue excellence are given a diverse platform that provides continuous development and career exposure.

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