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Workshop Manager

1 month ago

Central And Western District, Hong Kong SAR China Jebsen Group Full time
Jebsen Motors is today one of the largest Porsche dealer groups in the world, having started a relationship with the German sports car brand in 1955 importing the first Porsche car to Hong Kong. Today, it delivers a premium ownership experience in Hong Kong, Macau and Mainland China with a clear focus on personalised and attentive service.Purpose of the Job

To support Service Manager in managing the workshop team to achieve business targets, ensuring smooth workshop operations and service quality, as well as fulfilling Audit requirements.Responsibilities

Manage the workshop team, and assist Service Manager in workforce planning and performance evaluation of the workshop team to achieve the monthly and yearly business target.Manage workshop operations to maximize productivity, efficiency, and maintain repair quality.Ensure the execution and application of Porsche Service Process in accordance with Principal standards.Ensure Principal standards & internal audit requirements are fulfilled for respective service centre.Offer technical expertise on the diagnosis and repair solution.Liaise with internal parties (such as Service Advisors, Technical & Warranty, Parts, Drivers) to foster a smooth operation and meet the delivery schedule.Conduct test drives with customers to identify repair needs and communicate with customers as required.Manage the work environment, facility & safety of the workshop, ensuring tools and equipment work effectively.Any other projects and ad-hoc tasks as assigned by superior.Requirements

Higher Diploma in Automotive Engineering or above.At least 2-3 years' work experience as Workshop Manager or similar positions in the industry, exposure in European motors brand is preferred.Self-initiated, reliable, and able to work under tight deadlines.Good communication and people management skills.Good command of spoken and written English and Chinese (Cantonese and Mandarin).Proficiency in MS Word, Excel, PowerPoint, and Chinese word processing.

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