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HK Technical Solutions Consultant

4 weeks ago

Central And Western District, Hong Kong SAR China Zoho APAC Full time
HK Technical Solutions Consultant (ManageEngine)

Zoho Corporation is a leading technology company with over 15,000 employees worldwide and customers in over 180 countries. With more than 100 million business users around the globe, Zoho is excited to drive innovation in every aspect of business software and is now looking for the right candidate to join our team.

If you are interested in being associated with a global leader in cloud and business solutions that adheres to information, security, and privacy best practices when doing business, please read on.

Job Description

About usThis role is specifically for our Enterprise IT Management product suite under the ManageEngine brand. ManageEngine, with 90+ products and free tools, covers everything your IT needs, at prices you can afford. ManageEngine products are used by 9 out of every 10 Fortune 100 companies and cater to over 50 verticals. From network and device management to IT security and service desk software, we're bringing IT together for an integrated, overarching approach to optimize your IT.

Be an evangelist for IT solutions across IT operations, security, help desk, endpoint, networks, and cloud infrastructure.

Talk to customers (IT Managers, IT Administrators, Engineers) and partners, understand requirements, and recommend the right ManageEngine product in tandem with Account Managers.

Conduct Masterclass presentations in the local market.

Work with multiple products focused on IT Management from the company.

Conduct product demonstrations to customers and solve technical queries.

Understand product areas including Desktop/Mobile Device Management, IT Help Desk, Windows Management, Public and Private Cloud management.

Conduct workshops, training sessions, and product events both online and offline as needed.

Travel to customer locations.

Requirements

Requirements

Excellent business-level English and local language skills.

Interest in learning new software products and getting into details.

Good interpersonal skills to work with multiple ManageEngine product teams.

5+ years of relevant experience.

Strong technical knowledge with experience in the IT industry.

Good background in ITSM Solutions, desktop, server/network administration devices is an advantage.

A good background in ITOM or Cloud is an advantage. One of ITSM or IT Operations Management is a must.

You must be a resident of the country you are applying for and know the local language in a professional capacity.

Datacenter experience, Enterprise LAN experience, or Windows Environment Experience is an advantage.

ITIL V3 Foundation certified, Microsoft Certification, or Cisco and other industry certifications is an advantage.

It is important for the applicant to be a resident in the country and have valid work authorization. Zoho Corporation does not sponsor work visas for this position.

Job Type: Full-time Consultant

Please note there is a Pre-Interview Form (a few additional questions) that you need to fill in once you have submitted your Resume in English. Please scroll down and check before exiting the site. Thank you.

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