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Key account manager – foodservice chains hong kong, macau

1 month ago

Central And Western District, Hong Kong SAR China Kerry Full time

Get AI-powered advice on this job and more exclusive features. Talent Acquisition at Kerry | Enabling talent to do their best work About Kerry Kerry is the world’s leading taste and nutrition company for the food, beverage and pharmaceutical industries. Our annualized revenue in 2021 was €8.02 billion (Kerry Group PLC | KYGA) and we employ over 21,000 people globally with 146 manufacturing locations across the globe in 36 markets. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our customers include the largest consumer goods businesses, foodservice operators, food manufacturers and pharmaceutical companies in the world, as well as some of their fastest growing challengers. Whether it’s reducing food waste and sugar content or developing cleaner labels and plant-based products, Kerry has expertise to do it. Kerry has been present in the Asia-Pacific Middle East & Africa (APMEA) region since 1997 and has grown its business to become a brand of choice for our regional and local customers. From our Regional Headquarters and Global Technology Innovation Centre based in Singapore, Kerry employs nearly 4,500 talented people at manufacturing sites and sales offices in 16 countries across the region. Kerry prides itself on continuous innovation, technological creativity and business excellence in every area of the business, striving to enhance leadership positions in our consumer foods business and across global food and ingredients markets. We are looking for people with ambition, vision and a commitment to excellence in a dynamic business environment to achieve and sustain this growth on a long-term basis. In return, we offer stimulating and rewarding careers from employee to management to leadership levels in a global food organization. Being a truly global company, our employees in APMEA region have opportunities to develop their careers in a global environment, with training, career development and international opportunities across the Kerry world. About the Job: This role of Key Account Manager – Foodservice Chains Hong Kong, Macau & Taiwan maintains and expands relationships with global & regional chains customers for local markets as well as assisting in developing c-stores channels. Assigned to the named customers, the Key Account Manager is responsible for achieving sales targets and assigned objectives of the strategic accounts and channels. The Key Account Manager represents the entire range of Company’s products in a customer menu first approach and services to the assigned customers, while leading the customer account planning cycle and ensuring alignment with customers’ needs and expectations are met and exceeded. This person will be based in Hong Kong and report to the Strategic Global Account Director of APMEA in Foodservice. JOB RESPONSIBILITIES: Leads solution development efforts & market and consumer insights in a ‘menu first’ approach that best address customer needs, while coordinating the involvement of all necessary company personnel, R&D, Marketing etc. Establishes productive, professional relationships with key personnel in assigned customer accounts. Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations. Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts. Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and five-year period. Proactively assesses, clarifies, and validates customer needs on an ongoing basis. ACCOUNTABILITIES AND PERFORMANCE MEASURES: Achieves assigned sales targets in designated strategic accounts. Meets assigned expectations for profitability. Achieves strategic customers objectives defined by company management. Completes strategic customer account plans that meet company standards. Maintains high customer satisfaction ratings. PERSON SPECIFICATION: Qualifications, Skills and Experience: Bachelor’s or higher Degree in Commerce or any related field. Preferred at least 4 years’ relevant experience in Account Management or similar scope. Strong people skill and communication skills in English & Chinese (Cantonese & Mandarin) (oral and written); good time management skills and collaboration abilities in working with cross-functional teams. Strong analytical and problem-solving skills. Experience in working in international environments is desirable. Strategically market analysis capabilities and thorough knowledge of commercial & NPD. A highly motivated and results-driven individual. Ability to meet deadlines, self-managed and process the ability to handle multi tasks with speed & accuracy, independently or as part of a team. Seniority level Mid-Senior level Employment type Full-time Job function Food and Beverage Services and Food and Beverage Manufacturing#J-18808-Ljbffr