Assistant Manager, Customer Experience APAC

Job Summary Reporting to the Head of Customer Experience (CX), you will be working with the Head of CX and a diverse team across countries in APAC and be able to influence thought leadership on Customer. You will play a key supporting role in providing clarity, direction, and support on execution of the Customer Focus strategy at the local and regional...

  Job Accountabilities Report to APAC CIO and be responsible for progressing a number of key strategic initiatives and shaping the strategic direction & priorities across the APAC region for Zurich Group Investment Management Lead the deployment of the 1 to 3-year investment income planning process, liaise closely with the Corporate Centre team in...

Job Accountabilities Maintain knowledge of latest cyber threats and industry best practices Identify relevant threats, assess risk and generate technical & non-technical reports for a variety of stakeholders Perform external and internal threat discovery, define and categorize the threat, characterize the risk posed to Zurich information systems,...

Job Summary Support the Head of Engineering Lines & Construction on delivery of the planned profitability of Engineering Lines for HK Commercial Insurance (HK CI) Assist in formulating and executing underwriting strategy of HK CI Underwrite and analyze new and renewal business by utilizing The Zurich Way of Underwriting (TZW) framework, within the...

  Job Summary Large and complex claims handling and managerial support   Job Accountabilities Responsible for the large and complex liability and property claims Actively involve in organizing of customer meeting presentation and the preparation of Powerpoint slides Provide technical support to the team including work simplification and...

Job Accountabilities Support the APAC Operational Excellence Team to deliver the projects of simplification and automation Gather requirements from users and support the functional design Assist in developing solutions by Microsoft Power Tools Participate in "As-Is" and "To-Be" business process requirements / optimization sessions with...

Job Summary As a key member of Zurich’s Partnership team to assist Business Development Manager in developing win-win solutions and relationship for Zurich’s partners and promoting business growth in Zurich’s partnership channel The role needs to be passionate about delivering the compelling marketing initiatives and to be sales-driven and...

Role Purpose Develop and build relationships with key customers, understand customer needs and achieve business objectives together with distributor. Expanding the partnership with distributor by continuously problem solving and creative ideas initiating.   Co-work with cross function smoothly such as Marketing, Finance and Supply Chain. Serve as the...

What do we do? As a pioneer for digital transformation GFT develops sustainable solutions across new technologies – from cloud engineering and artificial intelligence to blockchain/DLT. With its deep technological expertise, strong partnerships, and comprehensive market know-how GFT offers advice to the financial and insurance sectors, as well as in the...

Assist the Head of Compliance to promote ethical and proper business practices.  Support in development, implementation and monitoring of compliance programs and training.  Provide compliance advice to business units.  And assist in counseling the business on matters of risk affecting the overall reputation and public image of the...

Intesa Sanpaolo is the banking group leader in Italy. Assisting more than 14,6 milion of retail customers through a network of 5360 branches, it significantly supports the development of Companies and gives an important sustain to the country's growth. The Group has a selected retail banking presence in Central and Eastern Europe, the Middle East and...

Job Summary Responsible for multi-lines business but mainly to focus on Property & Casualty portfolios KPIs performance of the HK BU focusing on Mid-Market domestic business Underwrite and analyze new and renewal business utilizing The Zurich Way of Underwriting (TZW) framework and within delegated authority levels Develop and maintain relationships...

table.MiTabla { max-width: 1020px;!important Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders...

Job Summary To handle personal lines claims with main focus on Travel claims With moderate supervision to manage medium standard (moderate severity/complexity) claims of travel and property claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics   Job...

The Hongkong and Shanghai Hotels (owner and operator of The Peninsula Hotels, The Repulse Bay and many high-profile assets globally) is seeking to hire an Assistant Director, Hospitality Technologies to join the Information Technology Department, based in our Corporate office located in Central, Hong Kong. This role will collaborate closely with different...

As a Reserving Analyst, you will join the Finance function, working besides experienced actuaries, supporting Reserving analysis, and providing Reserving insight directly to the business. The role is expected to be a strong development platform for future roles – the candidate will be expected to be actively studying actuarial exams, and proactively...

Job Summary With moderate supervision to manage medium standard (moderate severity / complexity) and complex claims handling   Job Accountabilities Responsible for the complex liability and property claims Provide technical support to the team including work simplification and automation initiatives Provide data analytics for Commercial...

Job Summary To handle personal line claims focusing on Travel    With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics   Job Accountabilities Responsible for personal...

Job Summary With the nature of Cybersecurity evolving so rapidly, Zurich Commercial Insurance is searching for an experienced Cyber risk specialist to further strengthen Zurich’s capability with regards to Cyber insurance, Cyber risk advisory and Cyber services for businesses. This role will be part of our global Zurich Resilience Solutions (ZRS)...

Job Summary To handle personal line claims focusing on Home and Retail Property With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics   Job Accountabilities Promptly...