Customer Experience Consultant, APAC

Reporting to the Head of Customer Experience (CX), you will be working with the Head of CX and a diverse team across countries in APAC and be able to influence thought leadership on Customer. You will play a key supporting role in providing clarity, direction, and support on execution of the Customer Focus strategy at the local and regional level....

  Job Accountabilities Report to APAC CIO and be responsible for progressing a number of key strategic initiatives and shaping the strategic direction & priorities across the APAC region for Zurich Group Investment Management Lead the deployment of the 1 to 3-year investment income planning process, liaise closely with the Corporate Centre team in...

Job Accountabilities Maintain knowledge of latest cyber threats and industry best practices Identify relevant threats, assess risk and generate technical & non-technical reports for a variety of stakeholders Perform external and internal threat discovery, define and categorize the threat, characterize the risk posed to Zurich information systems,...

What do we do? As a pioneer for digital transformation GFT develops sustainable solutions across new technologies – from cloud engineering and artificial intelligence to blockchain/DLT. With its deep technological expertise, strong partnerships, and comprehensive market know-how GFT offers advice to the financial and insurance sectors, as well as in the...

Job Accountabilities Support the APAC Operational Excellence Team to deliver the projects of simplification and automation Gather requirements from users and support the functional design Assist in developing solutions by Microsoft Power Tools Participate in "As-Is" and "To-Be" business process requirements / optimization sessions with...

Job Summary With the nature of Cybersecurity evolving so rapidly, Zurich Commercial Insurance is searching for an experienced Cyber risk specialist to further strengthen Zurich’s capability with regards to Cyber insurance, Cyber risk advisory and Cyber services for businesses. This role will be part of our global Zurich Resilience Solutions (ZRS)...

table.MiTabla { max-width: 1020px;!important Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders...

Job Summary To handle personal line claims focusing on Home and Retail Property With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics   Job Accountabilities Promptly...

Job Summary To handle personal lines claims with main focus on Travel claims With moderate supervision to manage medium standard (moderate severity/complexity) claims of travel and property claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics   Job...

Job Summary With moderate supervision to manage standard own damage claims, Third-Party Property Damage (TPPD) & Recovery cases in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics   Job Accountabilities Promptly handle first party claims taking responsibility to resolve...

Role Purpose Develop and build relationships with key customers, understand customer needs and achieve business objectives together with distributor. Expanding the partnership with distributor by continuously problem solving and creative ideas initiating.   Co-work with cross function smoothly such as Marketing, Finance and Supply Chain. Serve as the...

Job Summary Support the Head of Engineering Lines & Construction on delivery of the planned profitability of Engineering Lines for HK Commercial Insurance (HK CI) Assist in formulating and executing underwriting strategy of HK CI Underwrite and analyze new and renewal business by utilizing The Zurich Way of Underwriting (TZW) framework, within the...

Job Summary Responsible for multi-lines business but mainly to focus on Property & Casualty portfolios KPIs performance of the HK BU focusing on Mid-Market domestic business Underwrite and analyze new and renewal business utilizing The Zurich Way of Underwriting (TZW) framework and within delegated authority levels Develop and maintain relationships...

Job Summary With moderate supervision to manage medium standard (moderate severity / complexity) and complex claims handling   Job Accountabilities Responsible for the complex liability and property claims Provide technical support to the team including work simplification and automation initiatives Provide data analytics for Commercial...

  Job Summary Large and complex claims handling and managerial support   Job Accountabilities Responsible for the large and complex liability and property claims Actively involve in organizing of customer meeting presentation and the preparation of Powerpoint slides Provide technical support to the team including work simplification and...

Job Summary To handle personal line claims focusing on Travel    With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics   Job Accountabilities Responsible for personal...

Job Summary As a key member of Zurich’s Partnership team to assist Business Development Manager in developing win-win solutions and relationship for Zurich’s partners and promoting business growth in Zurich’s partnership channel The role needs to be passionate about delivering the compelling marketing initiatives and to be sales-driven and...

Intesa Sanpaolo is the banking group leader in Italy. Assisting more than 14,6 milion of retail customers through a network of 5360 branches, it significantly supports the development of Companies and gives an important sustain to the country's growth. The Group has a selected retail banking presence in Central and Eastern Europe, the Middle East and...

Req ID:444460    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to...

Job Summary To enhance the conversion ratio by performing business activities such as follow up and market facing duties and to maintain good & connected relationship with all business Intermediaries together To support Managers in developing the accounts through new business and retention of existing business for both onshore and offshore risks...