Customer Service Manager

Senior HR Manager I Fintech I Internet Brokerage I Asset Management I Start-up Job Responsibilities: Supervise the customer services team (in HK, SG and Malaysia) for the daily operations and ensure compliance with internal and regulatory guidelines Responsible for handling account opening (both retail and corporate clients), on-boarding customer KYC check,...

Leading IT&T services company in Hong Kong Job Description Candidate with less experience will be considered as Assistant Manager. Responsibilities Act as a single point of contact for our key customers for all service related issues. Work closely with China Sales Team by providing a service-oriented, customer focus element to ensure customer satisfaction on...

A leading service provider in Hong Kong is seeking a supervising professional to manage team operations and customer service requests. The role includes issuing quotations, managing maintenance schedules, and preparing rosters. Ideal candidates should have at least 3 years of relevant experience, strong command of English and Cantonese, and proficiency in...

Direct message the job poster from Cettire We have an exciting opportunity for an Assistant Customer Service Manager to join our growing team. Working on a permanent full-time basis, your duties will include but are not limited to: Overseeing customer service enquiries from various channels Hiring, training and managing new employees Managing escalated...

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world...

Direct message the job poster from TF International Securities Responsibilities Complete various activities of client management such as KYC, onboarding, annual review and maintenance Face clients and handle requests efficiently such as deposit, withdrawal and transfer Proactively work with sales and operations to ensure clients’ satisfaction Communicate...

Select how often (in days) to receive an alert: Create Alert Handle customer inquiries received from various communication channels, ensuring timely and professional responses to customer inquiries and concerns. Collaborate with internal departments for the investigation of complaint cases and root cause analysis. Resolve customer inquiries and complaints...

Responsibilities Lead a team of service reps for client communication Create guidelines for excellent service. Handle customer requests and complaints. Coach team members on best practices. Perform other duties as assigned. Requirements Bachelor’s degree in business administration, marketing, finance, economics, or related field. 2+ years of experience in...

Customer Service, Assistant Manager - Financial Services Join ConnectedGroup as a Customer Service Assistant Manager in the Financial Services sector. Responsibilities: Respond to MPF and ORSO-related inquiries via hotline and digital platforms in excellent customer service standard. Process transactions including fund transfers, withdrawals, and scheme...

RedotPay is in a stage of rapid global expansion. We aim to provide millions of users worldwide with a 24/7, multilingual, secure, and compliant intelligent customer service experience. Our mission is to reduce service costs, improve satisfaction and brand reputation, and help our products stay ahead in a highly competitive market. Responsibilities Lead the...