Assistant Customer Service Manager
3 days ago
Direct message the job poster from Cettire We have an exciting opportunity for an Assistant Customer Service Manager to join our growing team. Working on a permanent full-time basis, your duties will include but are not limited to: Overseeing customer service enquiries from various channels Hiring, training and managing new employees Managing escalated customer enquiries About You: You’re sharp, hardworking, attentive to detail, intuitive, reliable and extremely organised. You thrive well under pressure and are excited at the thought of working in a fast-paced and exciting role. You must also possess the following: Have experience working in a fast-growing start-up environment and/or the luxury fashion industry Have 6+ years of relevant experience in a similar role Have minimum of 3 years’ experience managing a team of staff Have e-Commerce industry experience Exceptional customer service skills and experience Be highly organised and prepared to work beyond the typical 9 - 5 Seniority level Mid-Senior level Employment type Full-time Job function Customer Service Internet Marketplace Platforms, Retail Luxury Goods and Jewelry, and Retail Apparel and Fashion Referrals increase your chances of interviewing at Cettire by 2x Get notified about new Customer Service Manager jobs in Hong Kong SAR . #J-18808-Ljbffr
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Customer Service Manager
7 days ago
Hong Kong Island, Hong Kong SAR China Academic Asia UK Limited Full timeWe are seeking a Customer Service Manager / Assistant Manager to join our team. The ideal candidate will be dedicated to cultivating customer‑centric capabilities while assisting in daily office operations. You will be the first point of contact for any customer inquiries, complaints, or issues, and your primary goal will be to ensure customer...
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Hong Kong Island, Hong Kong SAR China ConnectedGroup Limited Full timeA well-established financial institution in Hong Kong is seeking an Assistant Manager for Customer Service in Financial Services. The role involves engaging with clients via phone and digital channels, addressing inquiries about pension funds and retirement services. Candidates should possess a Bachelor's degree and 2-6 years of experience in banking or...
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Customer Service, Assistant Manager
5 days ago
hong kong, Hong Kong SAR China ConnectedGroup Full timeCustomer Service, Assistant Manager - Financial Services Join ConnectedGroup as a Customer Service Assistant Manager in the Financial Services sector. Responsibilities: Respond to MPF and ORSO-related inquiries via hotline and digital platforms in excellent customer service standard. Process transactions including fund transfers, withdrawals, and scheme...
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Customer Service, Assistant Manager
2 weeks ago
Hong Kong Island, Hong Kong SAR China ConnectedGroup Limited Full timeCustomer Service, Assistant Manager - Financial Services Our client is a well-established financial institution hiring a Hotline Customer Service professional to join their team. This role focuses on client engagement through phone and digital channels, supporting pension funds and retirement services. Responsibilities Respond to MPF and ORSO-related...
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Assistant Customer Service Manager
2 weeks ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeCompany: Telecommunications company that offers a wide range of services, including local and international calls, mobile services, broadband internet, and pay-TV.Location: Wan ChaiNature: Renewable Contract (12 months) Others Candidates without general banking customer service experience are not preferred. Candidates with hands‑on credit card experience...
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Customer Service Assistant
7 days ago
Hong Kong Island, Hong Kong SAR China Sun Chung Property Management Co Ltd Full timeAdd expected salary to your profile for insights Customer Service Assistant / Administration Assistant Responsibilities Provide quality services to customers and handle customers' enquiries at the reception counter. Provide administrative support to the management office if required. Requirements Form 5 or above with at least a year of relevant work...
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Assistant Customer Service Manager
2 weeks ago
Hong Kong Island, Hong Kong SAR China Chow Tai Fook Group Full timeSelect how often (in days) to receive an alert: Create Alert Handle customer inquiries received from various communication channels, ensuring timely and professional responses to customer inquiries and concerns. Collaborate with internal departments for the investigation of complaint cases and root cause analysis. Resolve customer inquiries and complaints...
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Assistant Property Handover
2 weeks ago
Hong Kong Island, Hong Kong SAR China Henderson Land Development Company Limited Full timeA leading property development firm in Hong Kong is seeking an Assistant Customer Services Manager to oversee property handover and manage customer service operations. The ideal candidate will have a degree in a related field and 3-5 years of experience in the real estate sector, with strong skills in problem-solving and team leadership. Fluent English and...
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Premium Concierge
2 weeks ago
Hong Kong Island, Hong Kong SAR China Whampoa Property Management Limited Full timeA property management company in Hong Kong is seeking an Assistant Customer Services Officer. The role involves managing the concierge counter, assisting in property operations, and ensuring premium customer service. Candidates should have at least 1 year of experience in customer service, strong interpersonal skills, and proficiency in MS Excel and...
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hong kong, Hong Kong SAR China ConnectedGroup Full timeA financial services company in Hong Kong is seeking a Customer Service Assistant Manager to handle inquiries and processes related to MPF and ORSO. The ideal candidate will have a Bachelor's degree and 2-6 years of relevant experience, with strong communication skills in English, Cantonese, and Mandarin. This role emphasizes excellent customer service and...
