Customer Services Manager

Job Responsibilities Co‑ordinate and manage documents in the aspect of typesetting, translation, design and printing. Communicate accurately and effectively with clients, vendors and internal departments to ensure timely delivery of documents to customers. Provide professional services to our customers and manage client requests and expectations. Willing...

Direct message the job poster from Cettire We have an exciting opportunity for an Assistant Customer Service Manager to join our growing team. Working on a permanent full-time basis, your duties will include but are not limited to: Overseeing customer service enquiries from various channels Hiring, training and managing new employees Managing escalated...

A dynamic service provider in Hong Kong is seeking an Operations and Customer Service Officer who is a native English and Korean speaker. The successful candidate will support day-to-day operations, provide professional customer service, and effectively manage inquiries and complaints. This role requires a degree and strong communication skills. We offer...

Direct message the job poster from TF International Securities Responsibilities Complete various activities of client management such as KYC, onboarding, annual review and maintenance Face clients and handle requests efficiently such as deposit, withdrawal and transfer Proactively work with sales and operations to ensure clients’ satisfaction Communicate...

Select how often (in days) to receive an alert: Create Alert Handle customer inquiries received from various communication channels, ensuring timely and professional responses to customer inquiries and concerns. Collaborate with internal departments for the investigation of complaint cases and root cause analysis. Resolve customer inquiries and complaints...

Responsibilities Lead a team of service reps for client communication Create guidelines for excellent service. Handle customer requests and complaints. Coach team members on best practices. Perform other duties as assigned. Requirements Bachelor’s degree in business administration, marketing, finance, economics, or related field. 2+ years of experience in...

Customer Services Officer ( Middle Shift). Monitor the reception counters and maintain clerical support to the daily operations Lead and coordinate the concierge service to provide service to residents Prepare regular reports Qualifications: At least 1 year experience in customer services Holder of valid QAS certificate and Security Personnel Permit (SPP)...

A leading property management firm in Hong Kong is hiring an Assistant Property Officer responsible for managing daily property affairs and providing customer service. The ideal candidate must have at least one year of experience, a post-secondary diploma, and proficiency in Cantonese, Putonghua, and English. This full-time position offers various benefits,...

RedotPay is in a stage of rapid global expansion. We aim to provide millions of users worldwide with a 24/7, multilingual, secure, and compliant intelligent customer service experience. Our mission is to reduce service costs, improve satisfaction and brand reputation, and help our products stay ahead in a highly competitive market. Responsibilities Lead the...

A recruitment service provider in Hong Kong is looking for a Customer Service Officer for an overnight shift. The role is suitable for fresh graduates and involves providing quality services and support for clients' enquiries. Candidates should have a non-degree tertiary education in Business Administration or Management, along with internship experience and...