Digital Banking Product Manager

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time
About Dah Sing Financial Group

The Dah Sing Financial Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our core values are centered around caring, teamwork and progressiveness. We believe that everyone is unique and different in talent, but alike in the capacity for growth. Our goal is to create a culture that fosters a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.

We are seeking a highly skilled Digital Banking Product Manager to play a pivotal role in developing top-tier digital banking solutions that not only meet but surpass customer expectations. As a key member of our team, you will be responsible for executing business strategies for digital banking channels and other related digital channels, including delivering new or improved digital products/services and enhancements.

Key Responsibilities:

• Execute business strategies for digital banking channels and other related digital channels
• Proactively explore new digital banking solutions to address pain points for both personal and SME customers
• Commit to creating exceptional end-to-end customer experiences on digital channels
• Involve in project life cycle for digital projects including user requirements preparation, review of User Acceptance test cases and results, preparing customer communication/internal training, etc
• Initiate marketing campaigns to drive digital adoption and usage
• Collaborate with diverse stakeholders to achieve business objectives

Requirements:

• Degree or above with major in Business Administration, Marketing, e-Commerce, Information Technology or related disciplines
• At least 5-6 years of relevant experience in digital banking service development
• Experience and knowledge in SME digital banking platform would be an advantage
• Self-starter with good problem-solving skills
• Proven ability to be adaptable and with good interpersonal skills

Please note that only shortlisted candidates will be notified.

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