Service Account Manager

18 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Johnson Controls Full time

About the Role

We are seeking a highly skilled Service Account Manager to join our team at Johnson Controls. As a key member of our Service team, you will be responsible for delivering innovative maintenance and service solutions to our customers across various industry segments.

Key Responsibilities

  • Supervise a team to provide support in maintenance, retrofit work, testing and commissioning, installation, service and maintenance works, including hardware, software and trouble-shooting projects
  • Ensure quality of work to the satisfaction of customers and meet the agreed statement and quality standard
  • Coordinate all site works, including those performed by subcontractors, to ensure compliance with requirements
  • Prepare maintenance and retrofit proposals and tenders
  • Maintain good relationships with customers

Requirements

  • Higher Diploma or Degree in Building Service / Electrical / Mechanical Engineering or equivalent
  • 5 to 7 years' relevant work experience in building management system (BMS)

Preferred Qualifications

  • Effective interpersonal, presentation and project management skills
  • Good problem-solving techniques, organizing and planning ability
  • Good spoken and written English and Chinese
  • Able to work under pressure and tight deadlines


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