Business Proposition Manager Assistant

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time
Job Description
A Career with Hang Seng Bank

Hang Seng Bank Limited is committed to delivering exceptional service and excellence in all aspects of our business. We are seeking a high-calibre professional to join our team as Assistant Business Proposition Manager.

Key Responsibilities

• Assist in developing portfolio strategies and implementation plans for Cross Boundary Banking business, with a strong focus on Non-Residential Chinese (NRC) / Mainlander segments.

• Identify opportunities to acquire and grow customer relationships and increase their profitability through improved targeting, effective anchor, and appropriate channel strategies.

• Monitor program results and intake quality based on analytics and take respective actions to refine the strategy to achieve assigned business targets.

• Ensure a consistently high level of service delivery to ensure customer satisfaction, build effective relationships with clients to retain and develop sustainable relationships.

• Establish and agree client contact strategies in line with Group operating models.

Requirements
  • University degree in Business Administration, Marketing, or other relevant qualifications.
  • Minimum of 3 years' retail banking experience and familiar with NRC/Mainlander segments and also wealth & insurance banking products.
  • Customer-oriented with strong business acumen and analytical skills.
  • Strong self-motivation with good project management and interpersonal skills.
  • Strong sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery.
  • Proficiency in both English and Chinese and Mandarin.


Hang Seng Bank Limited is an equal opportunities employer and welcomes applications from all qualified candidates. If you are interested in exploring other opportunities at Hang Seng Hong Kong, please visit https://www.hangseng.com.hk/careers for details.

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