Insurance Operations Team Lead
5 days ago
We are seeking a highly skilled and experienced Insurance Operations Team Lead to join our team at Bank Of China (Hong Kong) Limited.
About the RoleThe successful candidate will be responsible for leading our insurance operations team, handling enquiries related to underwriting, policy administration, and claims from various channels. They will also be expected to liaise with internal departments to resolve customer issues and provide suitable products and services to meet customers' financial needs.
This is an exciting opportunity for a motivated and customer-centric individual to take on a leadership role and contribute to the success of our team.
Key Responsibilities- Lead the insurance operations team to ensure efficient and effective delivery of services
- Handle complex customer enquiries and resolve issues in a timely manner
- Liaise with internal departments to resolve customer problems and improve overall service quality
- Develop and implement strategies to improve operational efficiency and reduce costs
- Assist in the development and implementation of policies and procedures to ensure compliance with regulatory requirements
To succeed in this role, you will need:
- Degree or above in a relevant field
- At least 2 years of experience in insurance operations or a related field
- Excellent communication and interpersonal skills
- Ability to work under pressure and prioritize tasks effectively
- Proficient in PC applications, including MS Office
In return for your hard work and dedication, we offer:
- A competitive salary package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
-
DevOps Team Lead
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeWe are seeking a highly motivated and experienced Cloud DevOps Manager to join our team at FWD Insurance. As a key member of our cloud team, you will be responsible for leading the development and delivery of cloud-native applications.About the RoleThe successful candidate will have a strong background in cloud technologies, with experience in leading teams...
-
Operations Management Director
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeAbout FWD InsuranceFWD Group is a leading pan-Asian life and health insurance business with over 12 million customers across 10 markets. Our mission is to change the way people feel about insurance, delivering innovative propositions, easy-to-understand products, and a simpler insurance experience.As Head of Customer Operations, you will lead our operations...
-
Director of Operations and Strategy
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeJob Description:FWD Insurance is a leading pan-Asian life and health insurance business with over 12 million customers across 10 markets. We are seeking an experienced Operations and Underwriting Leader to lead our operations management and strategy team.The ideal candidate will have a strong background in financial services, insurance operations, and...
-
Insurance Industry Team Lead
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Harvest Personnel Agency Full timeJob Description:">The Customer Service Operations Manager will be responsible for leading our Cashier department and ensuring that all team members are trained and adhering to established standard operating procedures.">Responsibilities: ">Develop and maintain comprehensive standard operating procedures for all cashier-related processesEnsure all team...
-
Senior Operations Strategist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeAbout FWD GroupFWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance.The Head of Customer Operations will be responsible for...
-
Head of Operations Management
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeAbout the Role:We are seeking an experienced Operations and Underwriting Leader to join our team at FWD Insurance. As a leader in our operations management and strategy team, you will be responsible for developing and implementing strategies to improve operational efficiency, enhance customer experience, and drive business growth.The ideal candidate will...
-
Insurance Underwriter
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bowtie Life Insurance Company Full timeRole OverviewBowtie Life Insurance Company is dedicated to making insurance better for everyone. Our mission is to build a leading health insurance company in Asia, and we're looking for talented individuals who share our vision to join our team.
-
Insurance Team Lead, General Business
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China PineSearch Consulting Full timeAs a key member of our team at PineSearch Consulting, you will play a pivotal role in driving business growth and development for our corporate clients in the general insurance sector. Key Responsibilities:Raise awareness of new markets and opportunities for expansion, contributing to strategic business planning.Nurture existing relationships and explore...
-
Insurance Growth Specialist
24 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Avo Insurance Full timeAvo Insurance is committed to revolutionizing the insurance landscape. As a (Senior) Growth Associate, you'll join our dynamic team to drive business growth and development.You'll work closely with our cross-functional teams to identify new business opportunities, develop tailored insurance solutions, and deliver exceptional client experiences.About the...
-
Customer Operations Director
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeAbout the RoleThis role is responsible for ensuring that the company has effective operations management and strategy in place, including underwriting and claims.The successful candidate will lead, own, and formulate the strategy and roadmap for operations management and strategy, including underwriting and claims aligned to FWD vision.Key responsibilities...
-
Insurance Business Development Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Avo Insurance Full timeAvo Insurance aims to revolutionize the digital landscape of insurance, making it accessible and convenient for everyone. As a Growth Associate, you will play a crucial role in developing and executing our strategic business plan.We are seeking an energetic individual with strong communication skills to build relationships with potential business partners...
-
Life Insurance Product Creator
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bowtie Life Insurance Company Full timeAbout the RoleThe Insurance Product Development Intern will be responsible for collaborating with cross-functional teams to ensure effective delivery of product initiatives. You will work closely with operations and engineering teams to drive our mission of making insurance good again.Your key responsibilities will include conducting market intelligence and...
-
Insurance Business Development Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avo Insurance Full timeAvo Insurance OverviewAt Avo Insurance, we're on a mission to revolutionize the way people think about insurance. We believe that insurance should be easy to access, affordable, and tailored to individual needs. Our vision is to create a digital platform that connects insurers with customers, making insurance more accessible and user-friendly.About the...
-
Claims Team Lead
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Harvest Personnel Agency Full timeJob Overview:A dynamic leadership role has become available at Harvest Personnel Agency for an experienced Claims Team Lead. As a key member of the team, you will be responsible for leading a team to achieve pre-set service standards and ensuring smooth operation. Your expertise in assessing various types of insurance claims, setting up Claims Guidelines for...
-
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeAssistant Manager, Underwriting, Life Operations (Case Handling)Apply locations Hong Kong - Millennium City Time type: Full time Posted on: Posted 30+ Days Ago About FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world....
-
Underwriter, Mortgage Insurance
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China QBE Insurance Group Full timeUnderwriter, Mortgage Insurance Underwriter, Mortgage Insurance Apply locations HKG - Quarry Bay Time Type: Full time Posted on: Posted 30+ Days Ago Job Requisition ID: 329677 Primary Details QBE MI Asia is an international provider of credit enhancement products that promote homeownership and facilitate mortgage transactions in the capital markets. We...
-
Director of Operations Excellence
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeAbout FWD GroupFWD Group is a pan-Asian life and health insurance business with over 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world.We aim to change the way people feel about insurance by delivering innovative propositions, easy-to-understand products, and a simpler insurance experience. Our...
-
Head of Operational Strategy
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeJob Description:PurposeLead, own, and formulate the strategy and roadmap for operations management and strategy, including underwriting and claims, aligned to FWD vision.Develop market-leading risk-based management frameworks and next-generation solutions to enable innovation and delivery of large-scale successful transformation for customer and business...
-
Growth and Strategy Associate
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avo Insurance Full timeGrowth and Strategy Role at Avo InsuranceAvo Insurance is seeking a skilled and experienced Growth Associate to join our business development team. In this role, you will play a key part in developing and executing our strategic business plan, identifying new opportunities, and driving revenue growth. If you have a passion for insurance, excellent...
-
Insurance Industry Expansion Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avo Insurance Full timeAbout the RoleThe Insurance Industry Expansion Specialist will be responsible for developing and executing strategies to expand our presence in the insurance market. This includes identifying new business opportunities, building relationships with clients, and supporting the business development team.