Senior Operational Risk Manager
4 days ago
We are seeking a Senior Operational Risk Manager to join our team in Hang Seng Bank. This is an exciting opportunity to take on a leadership role in shaping the bank's operational risk management strategy and framework.
About the RoleIn this key position, you will be responsible for maintaining effective risk and control management within Unsecured Lending & Payment as the First Line of Defense to minimize the risk exposure of the Bank. You will lead on-going control monitoring activities by performing risk and control reviews and implement appropriate control measures to ensure adherence to Group policies, regulatory requirements and guidelines.
You will also coordinate with stakeholders to ensure the proper and timely recording and reporting of operational risk issues and their corresponding management action plans. Furthermore, you will perform gap analysis and propose control enhancements in response to internal review findings, business initiatives and policy updates. Additionally, you will promote operational risk awareness and act as a subject matter expert to provide advice to business teams on governance, risk assessment, internal control design, implementation and oversight.
Responsibilities- Maintain effective risk and control management within Unsecured Lending & Payment as the First Line of Defense to minimize the risk exposure of the Bank.
- Lead on-going control monitoring activities by performing risk and control reviews and implement appropriate control measures to ensure adherence to Group policies, regulatory requirements and guidelines.
- Coordinate with stakeholders to ensure the proper and timely recording and reporting of operational risk issues and their corresponding management action plans.
- Perform gap analysis and propose control enhancements in response to internal review findings, business initiatives and policy updates.
- Promote operational risk awareness and act as a subject matter expert to provide advice to business teams on governance, risk assessment, internal control design, implementation and oversight.
To succeed in this role, you should have:
- A university degree in Business Administration, Finance, Accounting or related discipline.
- Relevant professional qualifications, such as Associate Operational Risk Management Professional (AORP)/ Certified Operational Risk Management Professional (CORP) is a plus.
- Proven exposure on retail banking, operational risk management, regulatory compliance, internal audit or other related areas. Knowledge on unsecured lending, credit card and payment is an advantage.
- Excellent problem solving, interpersonal and communication skills.
- Strong self-motivation and ability to work independently.
- Ability to communicate effectively with proficiency in both English and Chinese.
- Ability to prioritize conflicting demands and problem solve in a dynamic environment.
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.
If you are passionate about operational risk management and want to make a difference in a dynamic and challenging environment, please visit our website to learn more about the role and submit your application. We look forward to hearing from you
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