Transformation Manager, Business Innovation

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

Job Summary

DBS Bank is seeking a skilled Transformation Manager to lead business innovation and transformation projects in Global Transaction Services. The ideal candidate will have a strong background in process improvement, data analysis, and business requirement analysis.

Key Responsibilities

  • Develop and deliver business transformation projects, including cash, trade, and risk control initiatives.
  • Engage with stakeholders, build trust, and establish positive relationships with colleagues across the organization.
  • Participate in team development and model improvement behaviors.
  • Research and benchmark best practices to inform GTS management and identify innovative solutions.
  • Evaluate and review existing ways of working to identify gaps and opportunities for improvement.
  • Write compelling business cases to support transformation projects.
  • Deploy technical project management tools and prepare documents to show delivery progress.
  • Devise and implement benefits realization and reporting tools.
  • Coach and hold people accountable for delivering project responsibilities.
  • Work with involvement leads to facilitate stakeholder participation in projects.
  • Prepare papers, presentations, and reports to support project decision making and delivery.
  • Track progress against plan and maintain live project documentation.
  • Lead project team meetings and facilitate participation from different parts of the organization.
  • Take projects through to closure, conduct lessons learned, and provide project closure reports.

Requirements

  • Bachelor's degree in Industrial Engineering, Information System Engineering, Operational Management, or related majors.
  • At least 5+ years' process improvement related working experience.
  • Data analysis, business requirement analysis experience required.
  • Experience in workshop/hackathon facilitation preferred.
  • Six-sigma black belt, Agile Scrum Master, Design Thinking certification preferred.
  • Strong communication skills, data analytics mindset, open-minded, team-oriented, high efficiency, and multi-tasking.

What We Offer

DBS Bank offers a competitive salary and benefits package, as well as a dynamic environment that supports your development and recognizes your achievements.



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