Transformation Manager, Business Innovation
4 weeks ago
Job Summary
DBS Bank is seeking a skilled Transformation Manager to lead business innovation and transformation projects in Global Transaction Services. The ideal candidate will have a strong background in process improvement, data analysis, and business requirement analysis.
Key Responsibilities
- Develop and deliver business transformation projects, including cash, trade, and risk control initiatives.
- Engage with stakeholders, build trust, and establish positive relationships with colleagues across the organization.
- Participate in team development and model improvement behaviors.
- Research and benchmark best practices to inform GTS management and identify innovative solutions.
- Evaluate and review existing ways of working to identify gaps and opportunities for improvement.
- Write compelling business cases to support transformation projects.
- Deploy technical project management tools and prepare documents to show delivery progress.
- Devise and implement benefits realization and reporting tools.
- Coach and hold people accountable for delivering project responsibilities.
- Work with involvement leads to facilitate stakeholder participation in projects.
- Prepare papers, presentations, and reports to support project decision making and delivery.
- Track progress against plan and maintain live project documentation.
- Lead project team meetings and facilitate participation from different parts of the organization.
- Take projects through to closure, conduct lessons learned, and provide project closure reports.
Requirements
- Bachelor's degree in Industrial Engineering, Information System Engineering, Operational Management, or related majors.
- At least 5+ years' process improvement related working experience.
- Data analysis, business requirement analysis experience required.
- Experience in workshop/hackathon facilitation preferred.
- Six-sigma black belt, Agile Scrum Master, Design Thinking certification preferred.
- Strong communication skills, data analytics mindset, open-minded, team-oriented, high efficiency, and multi-tasking.
What We Offer
DBS Bank offers a competitive salary and benefits package, as well as a dynamic environment that supports your development and recognizes your achievements.
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