Risk Management Coordinator
5 days ago
At American International Group, we are committed to delivering exceptional insurance solutions to our clients. As a Risk Management Coordinator, you will play a vital role in ensuring the accuracy and efficiency of our policy issuance process.
Key Responsibilities:
- Provide secretarial functions to our Policy Control Managers
- Assist with accounting support and data input
- Ensure the timely update of our systems
- Respond to underwriter/customer inquiries and provide solutions within our standard service time
- Review procedures for continuous improvement
- Participate in daily administrative duties
- Responsible for policy issuance, handling around 1,000 policies per year
- Collaborate with colleagues to meet deadlines and expectations
Requirements:
- Higher diploma degree or above, with 2 years of experience in Call Centre/Customer Service/Sales Support preferred
- Passed IIQE Paper 1 & 2 would be an advantage
- Strong communication skills in English; ability to speak Cantonese and Putonghua will be an advantage
- Excellent written communication in both English and Chinese
- PC literate and able to type quickly
- Able to work independently, as well as be a team player
- Detail-oriented with excellent time management, able to prioritize issues and tasks
Benefits:
We value in-person collaboration at AIG, which helps us create a supportive and connected environment for our team and clients. Our Total Rewards Program offers comprehensive benefits that extend beyond work hours, focusing on your health, wellbeing, and financial security, as well as professional development.
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