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Portfolio Support Manager
2 months ago
Portfolio Support Manager
Department: Integrated Services
Key Responsibilities:
- Provide comprehensive assistance to our Mainland portfolio in all facets of property management to improve service quality and operational efficiency.
- Aid in the preparation of CAPEX and OPEX budgets for strategic long-term planning and perform cost analysis to pinpoint areas for enhancement.
- Support the development and revisions of Standard Operating Procedures (SOPs) to ensure adherence by local teams.
- Participate in local operational reviews to identify potential improvement opportunities.
- Collaborate with team members and other departments on ESG initiatives, compliance matters, risk assessments, and more.
- Act as a Subject Matter Expert to share relevant experiences and best practices.
Requirements:
- Bachelor’s degree with a minimum of 8 years of relevant experience, including at least 3 years in a supervisory role.
- Preferred qualifications include certification from a recognized institution in Property Management or Facilities Management.
- Experience managing sizable high-end commercial properties in both Hong Kong and the Mainland is essential.
- Strong analytical skills, customer-oriented mindset, and excellent communication and people management abilities are required.
- Proficiency in both written and spoken English and Chinese (including Putonghua) is necessary.
- Willingness to travel regularly to the Mainland is expected.
- Candidates with less experience may be considered for the role of Assistant Manager.
