Strategic Portfolio Support Manager
3 weeks ago
Strategic Portfolio Support Manager
At Hang Lung Properties, we are seeking a seasoned Strategic Portfolio Support Manager to lead our service delivery team. As a key member of our operations team, you will be responsible for ensuring seamless service delivery across our portfolio of properties.
Main Responsibilities
- Develop and implement service delivery strategies to meet business objectives.
- Collaborate with cross-functional teams to design and deliver high-quality services.
- Manage service level agreements and ensure timely delivery of services.
- Monitor and analyze service performance data to identify areas for improvement.
- Provide guidance and support to junior team members to enhance their skills and knowledge.
Requirements
- Recognized degree with 10-15 years of relevant experience in service delivery or a related field.
- Proven track record of delivering high-quality services in a fast-paced environment.
- Excellent analytical, communication, and interpersonal skills.
- Fluency in English and Chinese (including Putonghua) is required.
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