Digital Assets Onboarding Specialist

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China Borderless Capital Full time

About Hex Trust

Hex Trust is a leading institutional digital asset custodian offering secure and integrated solutions to builders, investors, and service providers. Founded in 2018, the company has grown its global presence with offices in key locations.

Job Summary

We are seeking a highly skilled KYC analyst to join our Client Management team at Hex Trust. As a dedicated point of contact, the successful candidate will be responsible for smooth onboarding/review of clients by identifying KYC requirements, collecting and validating documents, and coordinating with internal stakeholders.

Duties & Responsibilities

  • Perform initial client due diligence based on established procedures prior to the Compliance team's final review.
  • Ensure all provided KYC documentation meets regulatory requirements and internal policies.
  • Stay informed about relevant regulatory developments in the crypto space and industry best practices to ensure ongoing compliance.
  • Partner with the Sales team to understand the purpose of clients' onboarding and confirm it is documented properly.
  • Serve as the main point of contact for clients by addressing and resolving their onboarding/KYC issues in line with our internal policies, regulatory requirements, and market practice.
  • Manage the priority of all onboarding requests based on their urgency/profitability in partnership with Sales and internal key stakeholders.
  • Ensure the onboarding/review experience is smooth by keeping track of progress and identifying potential blockers ahead of time.
  • Educate internal stakeholders on AML/CFT frameworks and guidelines.

Requirements

  • Bachelor's degree in finance, economics, or a related field.
  • Minimum 2 years of experience in KYC/AML in the financial services industry.
  • Strong understanding of KYC regulations and AML/CFT frameworks.
  • Excellent eye for details.
  • Excellent spoken and written English; other languages a plus.
  • Ability to adapt quickly to challenging situations and find innovative solutions.
  • Effective communication and interpersonal skills, with the ability to collaborate with internal and external stakeholders.
  • Ability to work independently and manage multiple projects simultaneously.

About Us

At Hex Trust, we believe that people are our greatest asset. We invest heavily in our employees so they're best prepared to support our mission to unlock ownership in decentralized markets. Join us in creating a supportive & inclusive environment that promotes personal and professional growth.



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