IT Support Specialist
3 days ago
At Avance Consulting, we are seeking a skilled IT Support Specialist to join our team in Hong Kong.
About the RoleThis permanent position will involve providing high-level customer service and quality work to our clients, including Windows 10 and 11 troubleshooting, mobile device setup, and support for MS Office 365.
- Key Responsibilities:
- Troubleshoot and resolve technical issues with Windows 10, 11, and MS Office 365
- Provide expert-level support for mobile devices and configure them according to client needs
- Offer exceptional customer service and ensure timely resolution of issues
To be successful in this role, you will need:
- A minimum of 4+ years of experience in IT desktop support
- Familiarity with MS Windows and Office 365 suite
- Excellent technical problem-solving skills and strong communication and interpersonal skills
- Customer-oriented attitude and ability to multitask
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