IT Support Specialist

3 days ago


Hong Kong Island, Hong Kong SAR China Avance Consulting Full time

At Avance Consulting, we are seeking a skilled IT Support Specialist to join our team in Hong Kong.

About the Role

This permanent position will involve providing high-level customer service and quality work to our clients, including Windows 10 and 11 troubleshooting, mobile device setup, and support for MS Office 365.

  • Key Responsibilities:
  • Troubleshoot and resolve technical issues with Windows 10, 11, and MS Office 365
  • Provide expert-level support for mobile devices and configure them according to client needs
  • Offer exceptional customer service and ensure timely resolution of issues
Requirements

To be successful in this role, you will need:

  • A minimum of 4+ years of experience in IT desktop support
  • Familiarity with MS Windows and Office 365 suite
  • Excellent technical problem-solving skills and strong communication and interpersonal skills
  • Customer-oriented attitude and ability to multitask


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