Strategic Collection Leader
1 month ago
We are a leading financial services group in Hong Kong, offering banking, insurance, and other related services through our extensive network of over 70 branches. Our core values include caring, teamwork, and progressiveness, creating an environment where you can be your true and authentic self.
Our ideal candidate will assist in formulating and modifying collection strategies to achieve maximum recovery amounts, reduce delinquency rates, and minimize credit losses. Key responsibilities include:
Key Responsibilities- Lead the Collection Team in achieving collection targets efficiently.
- Identify opportunities to improve collection performance by staying informed about market trends and providing coaching to team members.
- Streamline collection workflows and logistics to maximize resource utilization.
- Monitor debt collection agency performance and review collection procedures for compliance with statutory requirements.
The successful candidate will possess:
Requirements- Tertiary education and at least 7 years of experience in collection practices or 10+ years of experience with 7+ years in a managerial role.
- Strong leadership, analytical, and negotiation skills, with experience in formulating collection strategies, policies, and procedures.
- Ability to work independently under tight deadlines and time constraints.
- Familiarity with relevant codes and guidelines introduced by HKMA/PCO/CRA/CCRA, as well as knowledge of litigation proceedings for secured and unsecured products.
- Excellent written and spoken English and Chinese language skills, with a high level of risk awareness, particularly in compliance.
The estimated salary range for this position is between HKD 50,000 - HKD 80,000 per month, depending on qualifications and experience. Only shortlisted candidates will be notified.
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