Risk Management Strategist
4 days ago
Company Overview
Hang Seng Bank Limited is a leading financial institution committed to service excellence and innovation.
We strive to attract high-calibre talent by offering a dynamic working environment, good career development opportunities, and competitive compensation packages.
About the Role
We are currently seeking a skilled Risk Management Strategist to join our team in driving the formulation of business strategies and managing business performance.
The successful candidate will play a vital part in supporting the business to grow revenues and profitability while meeting de-risking objectives and maintaining an effective risk management framework.
Main Responsibilities
- Liaise with external stakeholders including legal enforcement agencies and handle urgent cases with immediate fraud risk mitigation.
- Review and monitor the quality check offshore team's investigation activities on suspicious transactions, determination of holding customers liable for losses to safeguard the Bank's interest, and escalation of serious or syndicate fraud activities for further actions.
- Determine and present the optimal options for resolution to mitigate the identified fraud risk, track the response, and ensure appropriate governance.
- Protect the bank's customers from fraud by effectively managing fraud risk.
Requirements
- University Graduate in Business Administration, Banking, Finance, or related discipline.
- Minimum 8 years of solid experience in fraud operations/fraud risks/investigations or relevant disciplines.
- High proficiency in English, Chinese, and Putonghua.
- Able to work in rotating shift in non-HASE premises.
- Ability to communicate effectively, embrace change, and overcome challenges.
- Merchant acquiring/card fraud handling and knowledge of credit card dispute rules and regulations will be an advantage.
- Solid experience in overseeing a robust fraud operations team and working with controls that manage fraud risk.
What We Offer
We offer a dynamic working environment, good career development opportunities, and competitive compensation packages.
About Hang Seng
Hang Seng Bank Limited is a leading financial institution committed to service excellence and innovation.
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