Private Banking Operations Manager

6 days ago


Hong Kong Island, Hong Kong SAR China HSBC Full time

A Senior Role in Private Banking

HSBC Global Private Banking seeks a high-calibre professional to lead and manage the Private Banking middle office. This team provides operational services and controls to our Asia business, including outsourcing monitoring, assurance checking, reconciliation controls, system UAT, project supports, and regulatory changes.

Key Responsibilities
  1. Manage a team of 7 staff members, providing guidance and direction.
  2. Attend control and oversight meetings to ensure all service level agreements (SLAs) are met.
  3. Monitor and resolve discrepancies between various systems and general ledger accounts.
  4. Support business initiatives, driving growth and innovation.
  5. Deliver bespoke services for ultra-high net worth clients.
  6. Continuously improve services, ensuring excellence and cost-effectiveness.
  7. Promote process and control enhancements, ensuring compliance with relevant regulations.


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