Director, Private Banking Operations

2 weeks ago


Hong Kong Island, Hong Kong SAR China HSBC Full time

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy.

We are currently seeking a high calibre professional to join our team as a Director, Private Banking Operations.

Principal Responsibilities

Purpose of the job

To lead and manage PB middle office. PB middle office provides various operational services and controls to GPB Asia business including outsourcing monitoring, assurance checking, reconciliation controls, system UAT, project supports, operational improvement projects, regulatory changes and any growth initiatives including UHNW.

Responsibilities
  1. Manage and lead PB middle office, a team of 7 staff
  2. Attend various control and oversight meetings ensuring all SLA are met
  3. Monitor reconciliation MI ensuring timely resolution of breaks between various systems and GL
  4. Support business on new and strategic initiatives
  5. Deliver bespoke services for UHNW
  6. Continuing drive for services excellence and delivery within cost parameters
  7. Drive for process and control improvement ensuring compliance to relevant rules and regulations
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