Vice President of IT Operations

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time
Job Title: Vice President of IT Operations Job Summary: HKEX Enterprise System Operations team is responsible for the stable, secure, and flawless operations of HKEX IT systems. As the team leader, the incumbent will lead the short-term and long-term evaluation of the operations team into a modernized and agile support organization, contributing to various IT-wide strategies, such as operational automation and cloud adoption. Key Responsibilities: • Develop and execute operational transformation strategies and action plans • Perform operational process reengineering, gap analysis, and identify enhancement opportunities • Create a dynamic, motivating, and adaptive culture within the operations team • Manage multiple teams of resources and determine organization structures for talent development, succession, and redeployment • Ensure effective and efficient management of day-to-day IT operations, including 7/24 shift arrangements and multi-site operations • Develop and maintain operational KPIs and interface with business departments on SLA and key business development initiatives • Manage major incidents and coordinate IT resources in resolving problems according to established procedures • Ensure appropriate controls for IT security and compliance matters in IT operations Requirements: • Extensive IT operation management experience in complex environments • At least 10 years of working experience on IT systems, application, infrastructure, and data centre operations, including 5 years in a managerial capacity • Degree in Computer Science, Information System, or IT-related disciplines • Experience in financial services industry or highly regulated organizations preferred • Strong knowledge of ITIL processes, Lean, and Six Sigma, with skills in process re-engineering and IT operations management • Multi-skilled and adaptable person to learn and drive new ways of doing things Location: HKEX - TKO Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent

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