Telecommunications Customer Officer
2 weeks ago
Job Requirements
\HKT is seeking a highly motivated and customer-focused individual to join our team as a Part-time Customer Officer, Digital CS. In this role, you will be responsible for handling customers' inquiries via phone calls and multiple digital channels, including live-chat, email, and social media.
Key Requirements:
\- HKCEE/DSE graduate or above;
- Typing speed of at least 30 words per minute in both English and Chinese;
- Good command in both written and spoken English and Chinese (Cantonese and Mandarin);
- Good communication skills and customer-oriented;
- Knowledge of common PC software applications.
Working Conditions:
\This is a part-time role, requiring a minimum of 3-4 days per week, with a minimum of 4 hours per day. Working hours will be between 15:00 and 00:00 (night shift).
-
Telecommunications Engineer
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China ManpowerGroup Hong Kong Full timeManpowerGroup Hong Kong seeks an experienced Telecommunications Engineer to join our team. As a key member of the managed service delivery team, you will be responsible for supporting the operation of managed service solutions, providing Tier2 technical support to customers, and collaborating with internal departments, vendors and customers to deliver...
-
Telecommunications Service Quality Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China China Mobile International Limited Full timeKey ResponsibilitiesAs a Telecommunications Service Quality Manager, this role involves developing and optimizing service processes to strengthen the 'customer-centric' end-to-end service process specifications. The position requires strong analytical skills to analyze survey results and promote improvements in customer satisfaction.
-
Digital Customer Support Specialist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China HKT Part timeCompany OverviewHKT is a leading telecommunications company dedicated to providing exceptional customer experiences. We are seeking a highly motivated and skilled individual to join our team as a Part-time Customer Officer, Digital CS.
-
Telecommunications Support Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HKT Part timeAs a Telecommunications Support Specialist with HKT, you will play a vital role in ensuring the satisfaction of our customers through effective handling of their inquiries.Key ResponsibilitiesHandling customer inquiries via phone calls and multi digital channels.Identifying opportunities to sell or retain customers and implementing strategies to achieve this...
-
Telecommunications Account Manager
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China WallStone Partners and Company Limited Full timeKey Responsibilities:As a Telecommunications Account Manager at WallStone Partners and Company Limited, you will be responsible for promoting and selling mobile, data, and multi-media products and services to corporate clients. This involves:Developing sales leads and identifying customer requirementsBUILDING strong relationships with key accountsWorking...
-
Telecommunications and Banking Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full timeWe are seeking a highly motivated and results-driven Customer Service Executive to join our team in the Telecommunications and Banking division. In this role, you will be responsible for handling phone-in applications and enquiries for Unsecured loans, Credit Card loans & Banking related products and services.About DBS BankDBS Bank is a leading financial...
-
Telecommunications Business Development Lead
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China HTK Full timeAbout HTKHTK is a global communications service provider delivering cutting-edge mobility, voice and data solutions to multinational enterprises, telecommunications partners, cloud and application service providers.We have a global network footprint reaching over 3,000 cities in 160+ countries across 5 continents, combining local on-the-ground knowledge with...
-
Exceptional Service Provider
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeAbout UsMandarin Oriental Hotel Group Limited is a leading hospitality company that delivers exceptional luxury experiences. Our hotels and resorts offer magnificent views, luxurious facilities, and award-winning services. As a member of our team, you'll be part of a global community that values integrity, respect, and growth. Job DescriptionWe're seeking a...
-
Customer Service Officer
13 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Argyll Scott Full timeA leading financial institution is seeking talented customer services officers to join their growing business in Hong Kong. Ideal ProfileMin. 2-3 years of customer services experience in banking, insurance or relevant industry, prior experience in pensions/ORSO/MPF a plus. Strong customer service skills and good telephone manner. Excellent written and verbal...
-
Customer Services Officer
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeCustomer Services Officer (Ref: CC/GETS/CSO)Posted on 07/10/24 17:32Full Time Hong Kong SARResponsibilities:Handle telephone & email enquiries and welcome customers' feedback in a professional manner.Establish a professional image as Software Guidance / Solution Provider / Adviser.Maintain a good customer relationship by providing one-stop customer...
-
Customer Experience Officer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob Summary:The Mass Transit Railway is seeking a skilled Customer Engagement Officer to join our team. As a key member of our Customer Caring and Engagement team, you will be responsible for managing the operations and logistics of customer service activities.Key Responsibilities:Manage the operations and logistics of customer service activities and...
-
Customer Service Officer
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeCustomer Service OfficerJob No.: 493735Employment Type: Full timeDepartments: Personal Banking and Wealth Management DepartmentJob Functions: Customer Services, Relationship ManagementResponsibilities:Champion the one-stop personal banking services at branchesDeliver quality customer services through counter transactionsIdentify existing and prospective...
-
Customer Services Officer Position
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeJob OverviewThe BOC Group Life Assurance Company Limited is seeking a dedicated and customer-focused individual to join our team as a Customer Services Officer. In this role, you will be responsible for handling enquiries and feedback from customers and bank representatives, delivering quality customer service.
-
Manager, Customer Service Division
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China China Mobile International Limited Full timeManager, Customer Service Division (Team Head) 2 days ago Be among the first 25 applicants Direct message the job poster from China Mobile International Limited Job Functions & Responsibilities: The role is focused on building a team to enhance customer satisfaction and improve service quality within the organization. Key responsibilities include: Improve...
-
Customer Service Liaison Officer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Royal Caribbean Group Full timeRoyal Caribbean Group is seeking a Customer Service Liaison Officer to join our team. This mid-senior level contract position requires 5-6 months of onboard work and involves providing exceptional guest experiences through proactive listening and issue resolution.About the RoleAs a Customer Service Liaison Officer, you will utilize your outstanding...
-
Customer support executive
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China HKT Full timeHow to build a growth model with an integrated digital ecosystem consists of business verticals ranging from e-Commerce, insurance, digital health, travel to Fin Tech services including digital wallets, BNPL and digital lending? Looking to be a game-changer? Keep readingHKT's Digital Ventures bring to life innovations that take fintech, loyalty rewards and...
-
Customer service officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Venturenix Full timeCustomer Service Officer | Multiple roles | shift allowance The role involves providing 24/7 customer support through various channels, promptly diagnosing and resolving IT-related issues. Additionally, it requires collaboration with internal teams and external vendors to ensure effective issue resolution and enhance user satisfaction. Responsibilities...
-
Officer, Customer Services
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeOfficer, Customer Services (Phone Banking - General Banking) Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking, eBanking, Mobile Banking, ATM, email & social media presence. Deliver consistent quality...
-
Customer Complaints Support Officer
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. In Wealth and...
-
Personal Banking Officer
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeAbout the RoleWe are looking for a highly motivated and experienced Personal Banking Officer to join our team in the Customer Services department. As a key member of our team, you will be responsible for providing exceptional customer service, supporting back-end branch operations, and identifying opportunities to grow our business.ResponsibilitiesProvide...