Telecommunications Customer Officer

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China HKT Part time

Job Requirements

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HKT is seeking a highly motivated and customer-focused individual to join our team as a Part-time Customer Officer, Digital CS. In this role, you will be responsible for handling customers' inquiries via phone calls and multiple digital channels, including live-chat, email, and social media.

Key Requirements:

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  • HKCEE/DSE graduate or above;
  • Typing speed of at least 30 words per minute in both English and Chinese;
  • Good command in both written and spoken English and Chinese (Cantonese and Mandarin);
  • Good communication skills and customer-oriented;
  • Knowledge of common PC software applications.

Working Conditions:

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This is a part-time role, requiring a minimum of 3-4 days per week, with a minimum of 4 hours per day. Working hours will be between 15:00 and 00:00 (night shift).



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