Trade Floor Technical Support Specialist with Expertise in Bloomberg and Refinitiv

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Sanderson-iKas Full time

About the Role

\

We are seeking a highly skilled Trade Floor Technical Support Specialist to join our dynamic IT team at Sanderson-iKas. As a key member of our team, you will be responsible for providing expert technical support to trade floor operations, ensuring that hardware, software, and network-related issues are addressed promptly and effectively.

\

Key Responsibilities

\
  • \
  • Provide dedicated technical support for trade floor operations, including hardware, software, and network-related issues, utilizing your expertise in Bloomberg, Refinitiv, and local market data products.\
  • Install, configure, and troubleshoot desktop systems, peripherals, applications, and trade floor-specific market data applications, maintaining high standards of performance and reliability.\
  • Manage video conferencing tools and provide presentation support for meetings and trading sessions, ensuring seamless communication among team members and stakeholders.\
  • Collaborate with other IT teams and vendors to escalate and resolve complex technical issues, leveraging your strong problem-solving skills and attention to detail.\
  • Assist in maintaining IT inventory and asset management records, ensuring accurate tracking and reporting of assets and resources.\
  • Ensure compliance with IT security policies and procedures, upholding the highest standards of data protection and confidentiality.\
  • Provide on-call support during critical trading hours to address urgent technical issues promptly, demonstrating your ability to work under pressure and prioritize tasks effectively.\
  • Stay updated on technological advancements and recommend improvements to enhance the end-user experience, contributing to the continuous improvement of our services and processes.\\-

Required Skills and Qualifications

\
  • \
  • Bachelor's degree in IT or a related field (or equivalent experience), demonstrating your foundation in computer science and technology.\
  • Around 3 years of relevant experience in desktop support, preferably in the financial services or investment banking sector, showcasing your industry knowledge and expertise.\
  • Proficient in supporting Bloomberg, Refinitiv, and local market data products, highlighting your technical skills and adaptability.\
  • Strong knowledge of Windows and Mac OS, Microsoft Office 365, and basic networking concepts, ensuring your ability to navigate multiple platforms and technologies.\
  • Excellent troubleshooting skills with the ability to identify and resolve technical issues, prioritizing your analytical thinking and problem-solving abilities.\
  • Familiarity with ITIL service desk-related processes, indicating your understanding of service management principles and best practices.\
  • Exceptional customer service and communication skills, emphasizing your ability to interact with users, stakeholders, and colleagues in a professional and respectful manner.\
  • Fluency in Mandarin, Cantonese, and English to effectively communicate with bilingual users, reflecting your language skills and cultural awareness.\
  • Ability to work independently and as part of a team in a fast-paced environment, demonstrating your flexibility, teamwork, and time management skills.\\-

About Sanderson-iKas

\

Sanderson-iKas is a prestigious global investment banking institution, renowned for its innovative approach, cutting-edge technology, and commitment to excellence. As a valued member of our team, you will have the opportunity to contribute to our mission, enhance your technical skills, and grow professionally in a dynamic and supportive environment.

\
  • Support Engineer

    1 day ago


    Hong Kong, Central and Western District, Hong Kong SAR China Sanderson-iKas Full time

    We are seeking a dedicated Trade Floor Technical Support Specialist to join our client's dynamic IT team. In this role, you will be responsible for providing technical support to trade floor operations, ensuring that hardware, software, and network-related issues are addressed promptly and effectively.Responsibilities of the Role:Provide dedicated technical...


  • Hong Kong, Central and Western District, Hong Kong SAR China Sanderson-iKas Full time

    Job DescriptionWe are seeking a dedicated Trade Floor Technical Support Specialist to join our client's dynamic IT team. In this role, you will be responsible for providing technical support to trade floor operations, ensuring that hardware, software, and network-related issues are addressed promptly and effectively.Key Responsibilities:Technical Support:...

  • Support Engineer

    6 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Sanderson-iKas Full time

    We are seeking a dedicated Trade Floor Technical Support Specialist to join our client's dynamic IT team. In this role, you will be responsible for providing technical support to trade floor operations, ensuring that hardware, software, and network-related issues are addressed promptly and effectively. Responsibilities of the Role: Provide dedicated...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    Bloomberg's Electronic Trading Solutions (ETS) is a comprehensive platform that unites all of our cross-asset electronic trading platforms into one business. We deliver trading solutions and analytics to our buy-side and sell-side clients, making us an integral part of the Bloomberg network.Our solutions allow clients to seamlessly stage, monitor, trade,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    About BloombergBloomberg is the global leader in business and financial information, news and insight. We help professionals make the most informed decisions with our unique combination of expert knowledge, industry connections and data-driven insights.Job DescriptionWe are seeking a highly motivated and experienced Strategic Client Growth Manager to join...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    Electronic Trading Solutions (ETS) unites all of Bloomberg's cross-asset electronic trading platforms into one business, delivering trading solutions and analytics our buy-side and sell-side clients. Our solutions are an integral part of the Bloomberg network, allowing our clients to seamlessly stage, monitor, trade, clear, allocate and perform TCA all...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    Bloomberg delivers critical information in a world where information matters. We give influential decision makers in business, finance and government an edge by connecting them to a dynamic network of news, people and ideas. To do that, we need a constant flow of ideas, energy, innovation-which is where you come in. At Bloomberg, you will have the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    We are seeking a Technical Account Professional to join our team at Bloomberg. The ideal candidate will have a strong background in relationship management and experience working with international business groups and clients.The role involves providing technical support and guidance to content partners, ensuring they have the necessary tools and resources...


  • Hong Kong, Central and Western District, Hong Kong SAR China China Construction Bank (Asia) Corporation Limited Full time

    Job DescriptionWe are seeking a skilled Debt Investment and Trading Specialist to join our team at China Construction Bank (Asia) Corporation Limited.Main Responsibilities:Develop debt trading strategies to achieve profit targets.Build and maintain relationships with buy-side investors and counterparties, including onshore and offshore networks.Analyze bond...

  • Enterprise Sales

    3 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    Enterprise Sales - Electronic Trading Solutions - Tradebook Futures and Equities - Account Manager - Hong Kong Location: Hong Kong Business Area: Sales and Client Service Ref #: 10041987 Description & Requirements Electronic Trading Solutions (ETS) unites all of Bloomberg's cross-asset electronic trading platforms into one business, delivering trading...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    Bloomberg is seeking an experienced Global Network Technical Lead to join our Network Operations team. In this role, you will be responsible for overseeing and supporting our global network, ensuring our customers have continuous access to the network for successful business operations. You will provide technical leadership and expertise to resolve complex...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    Bloomberg seeks a skilled Funds Data Specialist to join our team. The successful candidate will be responsible for delivering exceptional service and support to content partners and customers, ensuring Bloomberg is the platform of choice for the distribution of their content.The role requires subject matter expertise in the market, with a focus on finding...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    We procure and distribute goods and services that Bloomberg needs to operate. Our team is responsible for handling vendor-related risks and delivering exceptional customer service.What's the Role?You will lead the development and execution of supply strategies for multiple categories, focusing on Professional Services, Marketing, Advertising & News, Media,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    Technical Account Manager, Funds (Japanese Speaker) - Hong Kong Location Hong Kong Business Area Data Ref # 10042547 Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible...

  • IT Support Specialist

    5 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    The Bloomberg Network Operations team requires a skilled Network Operations Engineer to oversee and support our global network. As part of this team, you will be responsible for ensuring our customers have continuous access to the network for successful business operations. You will provide expert support to resolve complex networking issues as well as...


  • Hong Kong, Central and Western District, Hong Kong SAR China NLS Executive Search Full time

    At NLS Executive Search, we are seeking a skilled Technical Support Specialist to join our client's team in Hong Kong. The successful candidate will provide technical support and ensure the smooth operation of critical trading applications.About the Role:Provide first and second-line technical support for users.Monitor application performance and identify...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    Bloomberg's ETS Tradebook Account Manager plays a critical role in maintaining and growing our Electronic Trading franchise across our Futures, Options, and Equities solutions.You will be responsible for building deep relationships with clients, understanding their business workflows, and providing tailored solutions to drive revenue growth and client...


  • Hong Kong, Central and Western District, Hong Kong SAR China China Construction Bank (Asia) Corporation Limited Full time

    Job OverviewThe role of the Debt Sec. Invest.& Trading is a critical component of our Treasury operations at China Construction Bank (Asia) Corporation Limited. This position plays a vital part in formulating debt trading strategies that align with the bank's objectives, while also developing and maintaining relationships with buy-side investors and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Selby Jennings Full time

    We are seeking an experienced Equity Trading Specialist to execute equities and FICC trades for a leading Long Only Fund. Key responsibilities include:Executing fixed income and equity trades with precision and accuracy.Demonstrating strong fundamental and technical market knowledge, providing valuable insights to investment teams.Presenting trade ideas and...