Digital Transformation Consultant

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Appnovation Full time
About the Role

As a Digital Transformation Consultant, you will drive business growth by implementing innovative solutions that enhance our customers' experiences. You will work closely with cross-functional teams to define and execute strategic initiatives that align with our business objectives.

Your expertise in business analysis will enable you to identify areas for improvement and develop effective solutions that meet our customers' evolving needs.

Key Responsibilities:

  • Develop and implement digital transformation strategies that drive business growth and improve customer experience.
  • Collaborate with stakeholders to define business requirements and functional specifications for various projects.
  • Lead agile processes such as backlog grooming, sprint planning, and story creation; translate requirements into epics and user stories.
  • Develop client-facing documentation, ensuring adherence to version control, company style guides, and processes.
  • Prepare and document Business Requirements Documents (BRDs) and Functional Specifications in accordance with industry best practices.
  • Facilitate communication between creative, business, and technical teams at various levels, including C-suite, IT, marketing, and customer service.
  • Utilize tools such as use cases, process maps, and wireframes to support requirement gathering and solution design.
  • Assist the Project Manager in defining project scope, clarifying requirements, and troubleshooting roadblocks in collaboration with the development team.
  • Build and maintain strong relationships with clients, acting as a liaison between stakeholders and development teams.
  • Provide client training on specific functions and utilities, including content administration.


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