Systems Support Professional

3 days ago


Hong Kong Island, Hong Kong SAR China Flow Traders Full time

About the Job

We are seeking a skilled professional to join our APAC Trading Operations team as a Systems Support Professional. As a member of this team, you will provide hands-on support to our traders, ensuring the smooth operation of our proprietary trading systems.

Key Responsibilities

  • Troubleshooting Technical Issues

You will respond quickly to any technical issues affecting in-house trading applications, ensuring minimal downtime and maximum efficiency.

Infrastructure Optimization

You will optimize our infrastructure for business needs, utilising project- and change-management tools to maintain and configure trading infrastructure.

Exchange Connectivity Analysis and Enhancement

You will analyse and enhance exchange connectivity, monitoring and documenting trading applications and IT infrastructure.

Collaboration with Developers

You will collaborate with developers to design new and improved in-house applications, driving innovation and growth.

Requirements

We are looking for an individual with a strong interest in technology and financial markets, possessing excellent communication skills, a service-oriented attitude, and the ability to work in a fast-paced environment with a strong sense of urgency. You should have prior experience in the financial services industry, proficiency with scripting languages such as bash and Python, and basic networking knowledge (TCP/IP, routing, multicast, etc.). Strong organisational, analytical, and problem-solving skills are essential.



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