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Senior IT Support Professional

1 week ago

Hong Kong Island, Hong Kong SAR China The Adecco Group Full time

The Adecco Group has partnered with a global bank to find a skilled Business Application Support & Analyst to join their team.

About the Role:

This role involves a mix of production support and business analysis, working closely with vendors and development teams to deliver functional and technical requirements.

Main Responsibilities:

  • Functional and technical support for Research Website, CRM, Research workflow & distribution system.
  • Closely work with vendor and global development & application support teams.
  • Quality Assurance Testing, User Acceptance Testing, production deployment, and system upgrades.
  • Analyze business requirements and provide support & solutions.
  • Project rollout assistance and timeline communication with business stakeholders.
  • Daily production problems and user requests management.

Essential Skills: