Estate Property Coordinator

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Raafawa Full time
Job Description

As a key member of our team, the Estate Manager will be responsible for overseeing the day-to-day operations of Amity Village, ensuring that all aspects of the retirement living service are delivered to the highest standards. This includes managing building maintenance, grounds and gardens, and operation of all equipment, furniture, and other essential services within the estate.

The successful candidate will possess strong leadership skills, with experience in financial management and budgeting. They will also have excellent interpersonal skills, with the ability to work collaboratively with staff, residents, and external stakeholders to deliver quality services. A high level of emotional intelligence, patience, and empathy is required to effectively manage complaints and provide customer-focused support to residents.

In this role, you will have the opportunity to create a vibrant community where residents can thrive and enjoy their golden years. You will work closely with the management team to develop and implement plans for continuous improvement, driving excellence in all aspects of the service. Your expertise will be valued as you contribute to shaping the future of RAAFA's Retirement Living services.

Key Responsibilities:
  • Maintain occupancy levels for independent living units and ensure that independent living units and common facilities are maintained to an agreed standard.
  • Manage building maintenance, grounds and gardens, and operation of all equipment, furniture, and other essential services within the estate.
  • Provide day-to-day advice, guidance, and directions to staff, including staff training and development to ensure compliance with relevant legislation.
  • Prepare and explain lease documentation for incoming residents.
  • Conduct resident meetings in accordance with legislation.


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