Luxury Estate Manager

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China HSH Group The Peninsula Hong Kong Full time

At HSH Group / The Peninsula Hong Kong, we are seeking an exceptional Luxury Estate Manager to oversee the daily operation of our luxury residential apartment, commercial arcade, and other facilities.

  • As a key member of our team, you will assist the Estate Manager in enhancing our customer service by creating a concierge service to ensure we remain the best landlord in Hong Kong.
  • You will lead and manage the team in day-to-day operations, ensuring exceptional quality customer service to guests and residents.
  • We require someone with excellent interpersonal and supervisory skills, strong problem-solving skills, and the ability to deal with customers in a professional manner.
  • Familiarity with the hospitality industry and customer-oriented mindset is essential for this role.

Requirements:

  • A degree holder in Property or Housing Management or related discipline.
  • Member of MCIH or HKIH or equivalent professional qualification is preferable.
  • Minimum 7 years of experience in Property or Housing Management of luxury apartments, with 3 years at supervisory level.

Key Accountabilities:

  1. Oversee the daily operation and manage the luxury residential apartment, commercial arcade, and other facilities.
  2. Assist the Estate Manager in monitoring the performance of contractors and maintenance works.
  3. Handle administrative duties, including training, manpower arrangement, and attendance management.
  4. Coordinate with project teams, contractors, and engineers to execute improvement, upgrading, and major renovation work.


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