Insurance Business Cycle Specialist

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Aegon Full time
Company Overview

Aegon Asia is a leading insurance company that provides innovative solutions for customers across the region.

Job Summary

We are seeking an experienced Trainee, Operations to join our Customer Fulfillment Department. This role offers an exciting opportunity to develop a full understanding of the insurance business cycle and support our customers, distribution partners across the buy, service and claims journey through our customer servicing and claims team.

Estimated Salary

$45,000 - $65,000 per annum based on experience and location.

Responsibilities
  • Conduct job rotation within the Customer Fulfillment and operations function to gain a comprehensive understanding of various roles.
  • Participate in attachment programs with multiple Operations Teams, including Policy Services, Customer Services, Project and Support teams.
  • Analyze and build knowledge on the insurance cycle and operations roadmap.
  • Maintain authority by meeting training requirements and perform daily BAU (Business As Usual) tasks.
  • Collaborate with teams on operations projects to drive process improvements.
Requirements
  • Undergraduate degree or less than 2 years of experience.
  • Proficient command of spoken and written English and Chinese (Chinese and Mandarin).
  • Proficiency in Microsoft Office applications.
  • Strong problem-solving and analytical skills.
  • Excellent teamwork and customer-focused attitude.
Benefits

Aegon Asia provides equal employment opportunities for employees and applicants throughout the employment life cycle. We are committed to creating an inclusive environment where everyone feels valued, respected, and supported.



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