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Talent Enhancement Specialist

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Chow Tai Fook Group Full time

Job Description

  • Develop Training Programs: Design and implement comprehensive training programs tailored for aspiring Store Managers, focusing on leadership, customer service excellence, and operational efficiency.
  • Collaborate with Senior Management: Work closely with senior management to ensure alignment of training initiatives with business objectives and drive business results.
  • Facilitate Training Sessions: Deliver engaging and effective training sessions using innovative teaching methods to maximize participant participation and retention.
  • Coach and Mentor Employees: Provide personalized coaching and mentoring to employees and managers to foster professional growth and development.
  • Evaluate Program Effectiveness: Assess the impact and effectiveness of training programs and make data-driven recommendations for improvement.

Required Skills and Qualifications

  • Bachelor's Degree: Holder of a Bachelor's Degree from any discipline.
  • Industry Experience: Minimum 3-5 years of experience in the retail industry, with a proven track record of enhancing team performance.
  • Interpersonal and Communication Skills: Possess high-level interpersonal communication and presentation skills to effectively engage with diverse stakeholders.
  • Digital Literacy: Ability to structure and deliver the full training cycle, including in-person activities, Zoom trainings, e-learnings, and other digital tools.
  • Cultural Competence: Good command of Cantonese, Mandarin, and English languages, with a strong understanding of cultural nuances and preferences.