Education Manager

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China Shiseido Full time

Job Summary:

Shiseido is seeking a highly motivated and experienced Education Assistant to drive and execute education strategies for our Travel Retail business in Asia Pacific.

Key Responsibilities:

  • Develop and execute education strategies to drive business results and improve customer experience.
  • Collaborate with cross-functional teams to design and deliver training programs for Personal Beauty Specialists, Beauty Consultants, and other retail staff.
  • Conduct classroom and virtual training sessions to ensure consistent delivery of brand services and product knowledge.
  • Support the development and customization of training materials, including eLearning content.
  • Work with the Education Senior Manager to evaluate training initiatives and identify areas for improvement.

Requirements:

  • Bachelor's degree in any related field.
  • Minimum 5 years' experience in beauty training or a related industry.
  • Strong coaching, presentation, and communication skills.
  • Strong command of English, Cantonese, and Mandarin languages.
  • Frequent travel required.


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