Education Manager
2 months ago
Job Summary:
Shiseido is seeking a highly motivated and experienced Education Assistant to drive and execute education strategies for our Travel Retail business in Asia Pacific.
Key Responsibilities:
- Develop and execute education strategies to drive business results and improve customer experience.
- Collaborate with cross-functional teams to design and deliver training programs for Personal Beauty Specialists, Beauty Consultants, and other retail staff.
- Conduct classroom and virtual training sessions to ensure consistent delivery of brand services and product knowledge.
- Support the development and customization of training materials, including eLearning content.
- Work with the Education Senior Manager to evaluate training initiatives and identify areas for improvement.
Requirements:
- Bachelor's degree in any related field.
- Minimum 5 years' experience in beauty training or a related industry.
- Strong coaching, presentation, and communication skills.
- Strong command of English, Cantonese, and Mandarin languages.
- Frequent travel required.
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