Retail Banking Leader
1 week ago
The Bank of Communications (Hong Kong) Limited is seeking a talented Banking Operations Manager to join our retail banking operations team. As a leader in our operations, you will be responsible for establishing and maintaining operational procedures that drive business success and customer satisfaction.
About UsWe are a leading financial institution committed to providing excellent customer service and innovative financial solutions. Our team is passionate about delivering exceptional results and building long-term relationships with our customers.
Key Responsibilities- Establish and maintain operational procedures that meet regulatory requirements and ensure operational efficiency and customer satisfaction.
- Monitor and ensure compliance of operational procedures by the retail frontline units.
- Collaborate with internal and external stakeholders to achieve business objectives and enhance customer experience.
- Drive business process improvement and compliance enhancement initiatives in line with industry best practices.
To succeed in this role, you will need:
- A degree holder in Computer Science, Business Administration, Information Systems or related disciplines and a minimum of 10 years' experience in retail banking operations in a supervisory role.
- Strong leadership skills and the ability to lead and manage a team of professional business analysts and retail banking operations managers.
- Strong communication skills with a focus on delivering high-quality solutions and building strong relationships with colleagues and customers.
-
Retail Media Leader
5 days ago
Hong Kong Island, Hong Kong SAR China DFI Retail Group Full timeAbout the CompanyDFI Retail Group is a leading pan-Asian retailer operating under several well-known brands across food, health and beauty, home furnishings, and more.We operate the yuu brand, the leading loyalty programme in Hong Kong, and have a digital first platform partnering with best-in-class retail brands to deliver a personalized customer loyalty...
-
Retail Branch Supervisor Leader
2 days ago
Hong Kong Island, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timeOverview:The Bank of Communications (Hong Kong) Limited is seeking an experienced Retail Branch Supervisor Leader to join our team. In this role, you will be responsible for overseeing daily branch operations in small to medium-sized branch offices. Your primary objective is to develop and implement strategies to improve customer satisfaction and achieve the...
-
Retail Banking Officer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Chiyu Banking Corporation Limited Full timeRole DescriptionThe Counter Service Officer Trainee will be responsible for providing excellent customer service, handling transactions, and supporting sales activities at our branches.Key ResponsibilitiesTransaction Handling: Handle deposit/withdrawal transactions, including cash deposits, withdrawals, and transfers.Sales and Marketing: Develop branch sales...
-
Retail Banking Leader
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeA career with Hang Seng Bank presents opportunities for service excellence. Our people are our most valuable asset, and we strive to continually enhance performance by providing best-in-class products and services.Hang Seng's Retail Distribution focuses on personal wealth management and financial services. With around 260 branches and automated banking...
-
Retail Banking Associate
1 week ago
Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full timeCareer OpportunityWe are seeking a talented Retail Banking Associate to join our team.As a key member of our staff, you will be responsible for handling counter transactions, providing customer service, and promoting Retail Banking products. This is an excellent opportunity to develop your skills and knowledge in a dynamic and supportive environment.If you...
-
Data Analytics Leader
2 weeks ago
Hong Kong Island, Hong Kong SAR China DFI Retail Group Full timeAbout the PositionWe are looking for an exceptional individual to lead our insight monetisation efforts.In this dynamic role, you will oversee the development and execution of comprehensive strategies, ensuring alignment of pricing and proposition across DFI Retail Group's business units.Key responsibilities include:Developing and implementing insight...
-
Retail Banking Project Manager
5 days ago
Hong Kong Island, Hong Kong SAR China OCBC Full timeJob Overview:We are seeking an experienced professional to lead our digital transformation efforts in retail banking.The ideal candidate will have a strong background in retail banking and proven expertise in project management and team leadership.Responsibilities:Develop and execute strategic plans to modernize our banking systems, leveraging deep knowledge...
-
Senior Retail Banking Executive
1 week ago
Hong Kong Island, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timeJoin Our TeamWe are seeking a dedicated and experienced Operations Director to join our team at the Bank of Communications (Hong Kong) Limited. As a key member of our operations team, you will be responsible for driving business growth and excellence through strategic planning and team management.About the RoleThis is an exciting opportunity for a seasoned...
-
Retail Banking Executive
2 weeks ago
Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full timeBranch Manager RoleThe successful candidate will report to the District Manager and be responsible for managing a retail branch office. Key responsibilities include implementing business strategies, leading a sales team, and developing customer relationships.Main Tasks:Implement business plans set by senior management to drive business growthLead a...
-
Retail Banking Representative
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeJob DescriptionThe Bank of China is recruiting a Retail Banking Representative to join our Personal Banking and Wealth Management Department. As a key representative of our brand, you will be responsible for delivering excellent customer service, growing our customer base, and contributing to the success of our business.Main ResponsibilitiesDevelop and...
-
Regional Retail Media Executive
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DFI Retail Group Full timeWe are seeking a highly experienced Regional Retail Media Executive to join our team at DFI Retail Group. As a key member of our sales team, you will be responsible for developing and implementing media sales strategies to drive revenue growth and expand our presence in the Hong Kong market.The ideal candidate will have 8-10+ years of experience in sales,...
-
Retail Experience Transformation Leader
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full timeRetail Experience Transformation LeaderAbout the PositionKey ResponsibilitiesThe Retail Experience Transformation Leader will be responsible for developing and implementing training programs that enhance the customer service skills of retail staff, ensuring a superior shopping experience consistent with the brand's luxury positioning.You will analyze...
-
Head of Retail Banking Product
2 weeks ago
Hong Kong Island, Hong Kong SAR China PAObank Full timeHead of Retail Banking Product & Customer ExperienceDevelop the retail product strategy and functional features to improve customer experience and meet growth targets, leveraging insights from market research and customer data.Familiar with the retail banking products, customer needs and competitor landscape e.g. deposit, FX, transfer, remittance, payment...
-
Retail Banking Systems Analyst
11 hours ago
Hong Kong Island, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timeJob Summary:We are seeking an experienced Assistant Manager to join our Retail Banking team as an Assistant Manager Project Management. The successful candidate will lead project management activities, collaborate with business units, and analyze system requirements for Retail Banking projects.Key Responsibilities:Analyze and perform system requirement...
-
Banking Operations Manager
1 week ago
Hong Kong Island, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timeLeadership OpportunityWe are looking for a highly motivated and experienced Senior Retail Banking Executive to join our team at the Bank of Communications (Hong Kong) Limited. As a senior leader in our retail banking operations, you will be responsible for driving business growth and excellence through strategic planning and team management.About the...
-
Retail Banking
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Wings Recruitment Partners Limited Full timeOur Client, a well-established bank in Hong Kong, is now looking for suitable candidates to fit their post of Teller/ C o unter Service Officer in their retail banking sector . Responsibilities: Handling counters transactions including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers Promote and advise...
-
Brand Development and Growth Leader
2 weeks ago
Hong Kong Island, Hong Kong SAR China DFI Retail Group Full timeAre you a strategic thinker with a passion for marketing and communications? Do you have a proven track record of developing and implementing brand strategies that drive growth and enhance brand reputation? We are seeking a Brand Development and Growth Leader to join our dynamic team at DFI Retail Group.In this role, you will be responsible for formulating...
-
Retail Banking Branch Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timeJob Description:We are seeking a Retail Banking Branch Manager to lead our branch operations team. As a Retail Banking Branch Manager, you will be responsible for ensuring the smooth operation of our branches, providing excellent customer service, and driving business growth.About the Role:As a Retail Banking Branch Manager, you will be responsible for...
-
Retail Banking Product Director
2 weeks ago
Hong Kong Island, Hong Kong SAR China PAObank Full timeJob DescriptionWe are seeking a highly skilled Retail Banking Product Director to lead the development of our retail product strategy and functional features. The ideal candidate will have expertise in improving customer experience and driving growth through market research and customer data insights.The successful candidate will be responsible for leading...
-
Retail Banking Management Trainee
2 weeks ago
Hong Kong Island, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timePursue a career in retail banking with our Officer Trainee Programme in Credit Card Marketing and Management.We invite high-caliber graduates who aspire to develop a career in retail banking to join our team.The programme offers a range of benefits, including:Rewarding career prospects and significant personal growth opportunitiesSpecialized training in...