Service Delivery Specialist

2 weeks ago


Hong Kong Island, Hong Kong SAR China Shangri-La Group Full time

About Us:

Shangri-La Group is a leading hospitality company with a strong commitment to excellence and customer satisfaction.

We operate a portfolio of hotels and resorts across Asia, offering a range of career opportunities for individuals who share our values and passion for service.

Job Description:

As a Waiter/Waitress at Island Shangri-La, Hong Kong, you will be responsible for delivering exceptional service to our guests.

You will ensure the smooth operations of the restaurant and section appointed, providing a seamless dining experience for our customers.

  1. Provide attentive and courteous service to guests, ensuring their needs are met promptly.
  2. Make recommendations for dishes, take orders, and deliver food and beverages in a timely manner.
  3. Collect feedback from customers to maintain high standards of service quality.

Requirements:

  • Able to communicate effectively in English, Cantonese, and Putonghua.
  • Prior experience in food and beverage service, preferably in the hotel industry.
  • Customer-oriented team player with excellent communication skills.
  • Fresh graduates welcome to apply.

What We Offer:

A competitive salary and benefits package, including opportunities for career growth and professional development.



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